Partner with {keyword} or similar agencies in Europe and LATAM

Through the implementation of a web application with distinct panels for different user roles, ZenDev introduced an automated, and efficient system.


Approach

ZenDev's solution incorporated three distinct panels - the super admin panel, the therapist admin panel, and the patient's panel. This multi-panel approach allowed for streamlined management, efficient administration, and personalized experiences for each user type.


Solution 1: Multi-Panel Web Application

ZenDev leveraged the use of Bank ID for therapist sign-ins, enhancing security and ensuring the authenticity of users. This provided a smooth and trustworthy onboarding experience, which is essential in building confidence in the platform.


Solution 2: Secure and Swift Patient Onboarding:

The heart of the solution lies in the algorithm-powered questionnaire. This questionnaire, tailored to the patient's needs, collected vital information and keywords to form the basis for therapist recommendations.


Solution 3: Algorithm-Driven Questionnaire 

The solution was built with scalability, ensuring that the platform's performance wouldn't falter as demand grew. Automation significantly minimized the possibility of errors that could arise from manual processes. This allowed Meela to cater to a larger volume of clients while maintaining accuracy.


Solution 4: Scalability and Minimal Errors

The MVP approach taken by ZenDev allowed Meela to enter the Swedish market with a strong foundation and raise funding for future development. As Meela expands its operations and refines its offerings, the platform's architecture can easily accommodate additional features and improvements.


Business impact: Future-Ready Approach

The application's user-friendly design, swift response time, and accurate recommendations greatly improved user satisfaction. Understanding the sensitivity of the field, ZenDev prioritized prompt assistance, recognizing that seeking help required immediate action.


Business impact: Enhanced User Satisfaction

I really liked the philosophy of ZenDev, and we felt we could grow together. The team was professional and relaxed at the same time. I loved the opportunity to come and meet a team in person.

Natali Sou

Co-Founder

Anonymous

Learn how ZenDev worked with Meela AB and how they can support your HealthTech product and team.

ZenDev Success Story in HealthTech for Meela AB - A case study | 2024

While Meela had a unique algorithm for therapist-patient matching, their process of connecting patients with therapists was entirely manual. The need for manual comparison and appointment scheduling extended the time from submission to selection, leading to potential clients waiting for 7-15 days.


Challenge 1

After the manual merging process, Meela lost all information about further cooperation with clients and therapists. This lack of continuity in data hindered the ability to track progress, follow up on sessions, and ensure a seamless therapeutic journey.


Challenge 2

Meela needed a reliable partner to build an efficient and scalable system to implement their algorithm, which will help them to offer faster and more accurate therapist suggestions and track the progress of the therapy journey.


Scope point

The client stakeholders at Meela AB were working closely with the team at ZenDev

Meela Health - Being matched to the right psychologist

ZenDev

The collaborative effort of the team in developing a web application with a groundbreaking matching algorithm has transformed the way individuals find therapy. The algorithm not only simplified but significantly expedited the therapist-patient matching process, leading to a remarkable reduction in drop-out rates. This project showcases the profound impact of technology on mental health accessibility, and I am honored to have played a part in its success.