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The project began by conducting comprehensive user research, which involved visiting the warehouse where the scooters were maintained. This allowed the Mooncascade team to gain a deep understanding of the users' requirements. We implemented the features in incremental batches, gradually reducing costs and time wastage. When Bolt's internal teams were prepared to take over, we facilitated a 2-month handover period and continued to offer support even afterward.


Developed the Charger App

Bolt was able to allocate their in-house resources to other essential tasks by leveraging the expertise of our seasoned product team at Mooncascade. 


Enabled the in-house team to focus

The introduction of the app has significantly streamlined and expedited the everyday operations associated with scooter rentals, resulting in a hassle-free experience for users.


A better service for users 

Our scooter business was growing very fast – we quadrupled the size of our scooters fleet in Tallinn within a month. You can imagine the strain this puts on the back office. Mooncascade helped us develop the Charger app – our scooters back-office and warehouse management app.
Mooncascade team was proactive and put a lot of effort into quick onboarding, they even took the time to visit the warehouse to understand our real-life processes better. A friendly co-operation in every sense.

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Tech Lead

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Learn how Mooncascade worked with Bolt and how they can support your Transportation & Smart Mobility product and team.

Mooncascade Success Story in Transportation & Smart Mobility for Bolt - A case study | 2024

Bolt expanded its services by introducing electric scooter rentals, catering to short-distance travel needs. To efficiently manage their scooter fleet, Bolt required a back-office app responsible for tasks such as nightly charging, necessary repairs, and morning redistribution to designated locations.


Build a back-office app to manage a fleet of scooters

The client stakeholders at Bolt were working closely with the team at Mooncascade

Bolt's back office app for better scooter mobility

Mooncascade

Working with Bolt was a great experience. As a leading mobility platform, their vision to enhance urban travel was clear and ambitious. Our collaboration on their back office app was seamless, fueled by their deep industry insights and commitment to excellence. Their dedication to providing top-notch services to their 25+ million passengers is evident, and it was an honor to contribute to such a pivotal project. Looking forward to future collaborations!