Software that allows patients to have medical appointments via video call and receive treatment right away
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About
The vision behind this project was to create the best possible experience within the health-service sector. The client was driven by the idea of having a clinic that would be the best of the best, where there are no waiting lines, you can have the comfort to see your doctor from your house via video chat, and automate the whole process. Read more
CASE STUDY DETAILS
Japanese Clinic
Enterprise/Corporation
Tokyo, Japan
Project work
6 - 10 people
12 - 24 Months
€250 - 1M
Agile
FOCUS AREA
Challenge, approach, and impact
Our client had a promising test model but the challenge of establishing credibility and identity of a health-service provider was a pressing matter
Our team had the challenge to quickly build a basic system consisted of integrating our backend solution with the existing scheduling system and the existent improvisation of the video call environment was replaced with a solution specifically designed for online video calls (web app and mobile apps) for their clinic’s personnel and the clinic’s end users (patients).
Scaling Up: Expanding Services and Impact in Tokyo
With a growing number of users and staggering retention rates, the needs of the business grew accordingly. The scope changed dramatically with the opening of the first physical clinic in one of the busiest areas in the city (Tokyo, Japan).
With different key stakeholders, we were responsible for addressing all the needs of the clinic’s personnel while also keeping in mind the clinic’s end users, the patient.
Testimonials
“I’d never change them with any other software development team! When something happens, they react immediately regardless of time-zones or holidays, they are professionals for high-quality development and very reliable. I don’t feel them as an outsourced team actually, they are my reliable team, my important partner. Highly recommended to every company that needs software development solutions!“ Read more
Anonymous
Director of software development at Japanese Clinic
VERIFIED
“I’d never change them with any other software development team! When something happens, they react immediately regardless of time-zones or holidays, they are professionals for high-quality development and very reliable. I don’t feel them as an outsourced team actually, they are my reliable team, my important partner. Highly recommended to every company that needs software development solutions!“ Read more
Anonymous
Director of software development at Japanese Clinic
VERIFIED
“I’d never change them with any other software development team! When something happens, they react immediately regardless of time-zones or holidays, they are professionals for high-quality development and very reliable. I don’t feel them as an outsourced team actually, they are my reliable team, my important partner. Highly recommended to every company that needs software development solutions!“ Read more
Anonymous
Director of software development at Japanese Clinic
VERIFIED
“I’d never change them with any other software development team! When something happens, they react immediately regardless of time-zones or holidays, they are professionals for high-quality development and very reliable. I don’t feel them as an outsourced team actually, they are my reliable team, my important partner. Highly recommended to every company that needs software development solutions!“ Read more
Anonymous
Director of software development at Japanese Clinic
VERIFIED
“I’d never change them with any other software development team! When something happens, they react immediately regardless of time-zones or holidays, they are professionals for high-quality development and very reliable. I don’t feel them as an outsourced team actually, they are my reliable team, my important partner. Highly recommended to every company that needs software development solutions!“ Read more
Anonymous
Director of software development at Japanese Clinic
VERIFIED
“I’d never change them with any other software development team! When something happens, they react immediately regardless of time-zones or holidays, they are professionals for high-quality development and very reliable. I don’t feel them as an outsourced team actually, they are my reliable team, my important partner. Highly recommended to every company that needs software development solutions!“ Read more
Anonymous
Director of software development at Japanese Clinic
VERIFIED
Team Structure
Client Team
Project stakeholder
Director of Operations
***** *****
The client stakeholders at Japanese Clinic were working closely with the team at Web Factory
Agency Team
Governance
1 x Project Manager