Challenge, approach, and impact

• Our client had a promising test model but the challenge of establishing credibility and identity of a health-service provider was a pressing matter

  Our team had the challenge to quickly build a basic system consisted of integrating our backend solution with the existing scheduling system and the existent improvisation of the video call environment was replaced with a solution specifically designed for online video calls (web app and mobile apps) for their clinic’s personnel and the clinic’s end users (patients).

• Scaling Up: Expanding Services and Impact in Tokyo

  With a growing number of users and staggering retention rates, the needs of the business grew accordingly. The scope changed dramatically with the opening of the first physical clinic in one of the busiest areas in the city (Tokyo, Japan).

  With different key stakeholders, we were responsible for addressing all the needs of the clinic’s personnel while also keeping in mind the clinic’s end users, the patient.