Fan Engagement in a Digital Era
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About
In partnership with Pulse Ltd, Web Factory developed "Joy × Joi -Dream Talk Online-", a 1 ON 1 video call service letting fans virtually connect with their idols. Regardless of distance or circumstance, fans can now enjoy unparalleled online experiences with those they admire, all through the convenience of their smartphones. Read more
CASE STUDY DETAILS
Pulse Ltd
Enterprise/Corporation
Chesterland, United States
Project work
11 - 25 people
6 - 9 Months
€250 - 1M
Agile
FOCUS AREA
Challenge, approach, and impact
Unforeseen Pandemic Pressures
The global pandemic posed unexpected threats to Pulse's extensive plans for in-person fan events across Japan. This sudden shift required a rapid transition to the virtual realm to maintain fan engagement and simulate cherished event experiences.
A Race Against Time
As the pandemic's impacts became clear, Pulse quickly recognized the need for a robust online solution. They envisioned a platform capable of massive simultaneous user connectivity and integrated ticketing systems, but lacked the engineers to bring this vision to life promptly.
Testimonials
“Amazing team! We were working on a challenging application never developed before for Idol groups in Japan, and what Web Factory did was superb. We created a platform with video calls from scratch on multiple platforms in less than 10 months.“ Read more
Anonymous
Innovation Manager at Pulse Ltd
VERIFIED
“Amazing team! We were working on a challenging application never developed before for Idol groups in Japan, and what Web Factory did was superb. We created a platform with video calls from scratch on multiple platforms in less than 10 months.“ Read more
Anonymous
Innovation Manager at Pulse Ltd
VERIFIED
“Amazing team! We were working on a challenging application never developed before for Idol groups in Japan, and what Web Factory did was superb. We created a platform with video calls from scratch on multiple platforms in less than 10 months.“ Read more
Anonymous
Innovation Manager at Pulse Ltd
VERIFIED
“Amazing team! We were working on a challenging application never developed before for Idol groups in Japan, and what Web Factory did was superb. We created a platform with video calls from scratch on multiple platforms in less than 10 months.“ Read more
Anonymous
Innovation Manager at Pulse Ltd
VERIFIED
“Amazing team! We were working on a challenging application never developed before for Idol groups in Japan, and what Web Factory did was superb. We created a platform with video calls from scratch on multiple platforms in less than 10 months.“ Read more
Anonymous
Innovation Manager at Pulse Ltd
VERIFIED
“Amazing team! We were working on a challenging application never developed before for Idol groups in Japan, and what Web Factory did was superb. We created a platform with video calls from scratch on multiple platforms in less than 10 months.“ Read more
Anonymous
Innovation Manager at Pulse Ltd
VERIFIED
Team Structure
Client Team
Daily point of contact
Innovation Manager
Toshitaka Hasegawa
The client stakeholders at Pulse Ltd were working closely with the team at Web Factory
Agency Team
Governance
1 x Project Manager
Production
4 x Mobile Developers
Production
3 x Frontend Developers
Production
3 x Backend developer
Production
3 x QA
Production
1 x UI/UX Designer
Production
1 x DevOps
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