About
An event technology platform that enhanced how organisers create, promote and manage events. The solution streamlined ticket sales, access control, and cashless payments while providing comprehensive analytics. During COVID-19, the platform integrated MUX for seamless event streaming capabilities, allowing organisers to pivot to virtual events. The platform utilised seat.io integration to effectively manage seating arrangements.
Challenge, approach, and impact
Enable virtual streaming of events
The client's platform needs to broadcast events to remote participants who can't attend in person. Physical attendance is limited by venue capacity, travel constraints, and accessibility issues, making virtual streaming essential for reaching wider audiences and ensuring inclusive participation
Simplify event seating
Platform needed a specialised solution to visualise seating layouts, process real-time availability, and handle reserved seating across multiple venue configurations
Cashless payments
The event operations were hampered by slow cash transactions, security concerns with on-site cash handling, and limited financial tracking capabilities. Implementing a cashless payment system eliminates these pain points while providing faster service, reducing wait times, enabling seamless spending analytics, and improving the overall attendee experience
Online events booking platform
An online booking platform that streamlines the entire event registration process, addressing the client's challenges with manual booking administration, limited audience reach, and lack of centralised registration management while enabling 24/7 booking capabilities, automated confirmations, and comprehensive attendee analytics.
How we built
Testimonials
Lebeko M.
Whoosh
“Whoosh and Symbionix has had a fruitful relationship from when both companies were still nascent. We were Symbionix's first client where our relationship spanned many more years. They have been critical in the development of our solutions centred around payments. We recommend Symbionix to any company looking to go to market with speed and quality of service“
Team structure
Client team
Lebeko M. M
Director
Project stakeholder
The client stakeholders were working closely with the team at Symbionix
Agency team
1 x Technical Project Manager
Governance
1 x Backend Developer
Production
2 x Frontend Developer
Production
