Santander - Improving digital experience in banking and financial solutions
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About
A simplified digital process for opening business accounts, catering to both new and existing customers. Read more
CASE STUDY DETAILS
Santander
Enterprise/Corporation
Lisboa, Portugal
Project work
11 - 25 people
9 - 12 Months
€250 - 1M
Agile
FOCUS AREA
Challenge, approach, and impact
The challenge
Santander Portugal has achieved a significant milestone by transforming the account opening process for sole proprietorships and individual entrepreneurs. As the innovative second player to provide this service, they are at the forefront of simplifying access and enhancing convenience for businesses. Behind the scenes, a sophisticated engine diligently validates risk, cross-references blacklists, and assesses business eligibility with utmost security. This advanced automation empowers the bank to swiftly onboard new clients or seamlessly update information, ensuring a rapid and fortified process that aligns seamlessly with modern business needs.
Testimonials
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Anonymous
Director at Santander
VERIFIED
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Anonymous
Director at Santander
VERIFIED
“ “ Read more
Anonymous
Director at Santander
VERIFIED
“ “ Read more
Anonymous
Director at Santander
VERIFIED
“ “ Read more
Anonymous
Director at Santander
VERIFIED
“ “ Read more
Anonymous
Director at Santander
VERIFIED
Team Structure
Client Team
Daily point of contact
Product Manager
***** *****
The client stakeholders at Santander were working closely with the team at Premium Minds
Agency Team
Governance
1 x Product Manager
Production
1 x Web Developer
Production
1 x Tech Lead
Production
6 x Software Engineer
Production
1 x Agile Coach