About

A dominant cruise line faced challenges with its IT infrastructure, struggling to handle erratic network traffic peaks, especially during high seasons. Partnering with Open Tangerine, the company turned to AWS Lambdas and Azure services, realizing an agile and cost-efficient backend solution for their booking engine. Read more

CASE STUDY DETAILS

Under MNDA

Enterprise/Corporation

Project work

6 - 10 people

Ongoing for 6 years

€1M+

Scrum

FOCUS AREA

Challenge, approach, and impact

  • Handling Traffic Surges

    The cruise line's existing IT infrastructure faltered during peak vacation seasons. The unpredictability of high user activity demanded a system that was both scalable and cost-effective.

  • Ensuring Seamless User Experiences

    With a reputation in travel and hospitality to uphold, the company required an IT solution that ensured consistent and smooth user experiences, even amidst demanding network traffic scenarios.

Testimonials

Two blue lines

“Our team's journey with AWS Lambdas and Elastic Search marks a turning point for our cruise line company. As the lead developer, I faced the formidable challenge of managing unpredictable spikes in network traffic during peak vacation seasons. The strain on our existing systems was affecting user satisfaction. Recognizing the potential of serverless tech and the pivotal role Elastic Search could play, we united in pursuit of a transformative solution. AWS Lambdas provided the dynamic scaling we needed – adapting seamlessly to fluctuating demand, saving resources and costs. Yet, the true magic happened when Elastic Search was integrated. Its swift data retrieval and analysis powered real-time updates on cruises, cabins, and destinations. Combining AWS Lambdas' event-driven architecture with Elastic Search’s prowess optimized user experience. The results were astonishing. The system's responsiveness during peaks set new standards, delighting users with effortless booking experiences. The team's unwavering dedication, coupled with AWS Lambdas and Elastic Search, led to soaring customer satisfaction, conversion rates, and operational cost savings. Our journey had its challenges, but it was the collective effort that propelled us forward. The decision to embrace serverless architecture and harness the capabilities of Elastic Search was a testament to our team's innovation and commitment. I am honored to have played a part in this journey that has reshaped our cruise line company's success.“ Read more

Anonymous

Lead Developer

VERIFIED

Two blue lines

“Our team's journey with AWS Lambdas and Elastic Search marks a turning point for our cruise line company. As the lead developer, I faced the formidable challenge of managing unpredictable spikes in network traffic during peak vacation seasons. The strain on our existing systems was affecting user satisfaction. Recognizing the potential of serverless tech and the pivotal role Elastic Search could play, we united in pursuit of a transformative solution. AWS Lambdas provided the dynamic scaling we needed – adapting seamlessly to fluctuating demand, saving resources and costs. Yet, the true magic happened when Elastic Search was integrated. Its swift data retrieval and analysis powered real-time updates on cruises, cabins, and destinations. Combining AWS Lambdas' event-driven architecture with Elastic Search’s prowess optimized user experience. The results were astonishing. The system's responsiveness during peaks set new standards, delighting users with effortless booking experiences. The team's unwavering dedication, coupled with AWS Lambdas and Elastic Search, led to soaring customer satisfaction, conversion rates, and operational cost savings. Our journey had its challenges, but it was the collective effort that propelled us forward. The decision to embrace serverless architecture and harness the capabilities of Elastic Search was a testament to our team's innovation and commitment. I am honored to have played a part in this journey that has reshaped our cruise line company's success.“ Read more

Anonymous

Lead Developer

VERIFIED

Two blue lines

“Our team's journey with AWS Lambdas and Elastic Search marks a turning point for our cruise line company. As the lead developer, I faced the formidable challenge of managing unpredictable spikes in network traffic during peak vacation seasons. The strain on our existing systems was affecting user satisfaction. Recognizing the potential of serverless tech and the pivotal role Elastic Search could play, we united in pursuit of a transformative solution. AWS Lambdas provided the dynamic scaling we needed – adapting seamlessly to fluctuating demand, saving resources and costs. Yet, the true magic happened when Elastic Search was integrated. Its swift data retrieval and analysis powered real-time updates on cruises, cabins, and destinations. Combining AWS Lambdas' event-driven architecture with Elastic Search’s prowess optimized user experience. The results were astonishing. The system's responsiveness during peaks set new standards, delighting users with effortless booking experiences. The team's unwavering dedication, coupled with AWS Lambdas and Elastic Search, led to soaring customer satisfaction, conversion rates, and operational cost savings. Our journey had its challenges, but it was the collective effort that propelled us forward. The decision to embrace serverless architecture and harness the capabilities of Elastic Search was a testament to our team's innovation and commitment. I am honored to have played a part in this journey that has reshaped our cruise line company's success.“ Read more

Anonymous

Lead Developer

VERIFIED

Two blue lines

“Our team's journey with AWS Lambdas and Elastic Search marks a turning point for our cruise line company. As the lead developer, I faced the formidable challenge of managing unpredictable spikes in network traffic during peak vacation seasons. The strain on our existing systems was affecting user satisfaction. Recognizing the potential of serverless tech and the pivotal role Elastic Search could play, we united in pursuit of a transformative solution. AWS Lambdas provided the dynamic scaling we needed – adapting seamlessly to fluctuating demand, saving resources and costs. Yet, the true magic happened when Elastic Search was integrated. Its swift data retrieval and analysis powered real-time updates on cruises, cabins, and destinations. Combining AWS Lambdas' event-driven architecture with Elastic Search’s prowess optimized user experience. The results were astonishing. The system's responsiveness during peaks set new standards, delighting users with effortless booking experiences. The team's unwavering dedication, coupled with AWS Lambdas and Elastic Search, led to soaring customer satisfaction, conversion rates, and operational cost savings. Our journey had its challenges, but it was the collective effort that propelled us forward. The decision to embrace serverless architecture and harness the capabilities of Elastic Search was a testament to our team's innovation and commitment. I am honored to have played a part in this journey that has reshaped our cruise line company's success.“ Read more

Anonymous

Lead Developer

VERIFIED

Two blue lines

“Our team's journey with AWS Lambdas and Elastic Search marks a turning point for our cruise line company. As the lead developer, I faced the formidable challenge of managing unpredictable spikes in network traffic during peak vacation seasons. The strain on our existing systems was affecting user satisfaction. Recognizing the potential of serverless tech and the pivotal role Elastic Search could play, we united in pursuit of a transformative solution. AWS Lambdas provided the dynamic scaling we needed – adapting seamlessly to fluctuating demand, saving resources and costs. Yet, the true magic happened when Elastic Search was integrated. Its swift data retrieval and analysis powered real-time updates on cruises, cabins, and destinations. Combining AWS Lambdas' event-driven architecture with Elastic Search’s prowess optimized user experience. The results were astonishing. The system's responsiveness during peaks set new standards, delighting users with effortless booking experiences. The team's unwavering dedication, coupled with AWS Lambdas and Elastic Search, led to soaring customer satisfaction, conversion rates, and operational cost savings. Our journey had its challenges, but it was the collective effort that propelled us forward. The decision to embrace serverless architecture and harness the capabilities of Elastic Search was a testament to our team's innovation and commitment. I am honored to have played a part in this journey that has reshaped our cruise line company's success.“ Read more

Anonymous

Lead Developer

VERIFIED

Two blue lines

“Our team's journey with AWS Lambdas and Elastic Search marks a turning point for our cruise line company. As the lead developer, I faced the formidable challenge of managing unpredictable spikes in network traffic during peak vacation seasons. The strain on our existing systems was affecting user satisfaction. Recognizing the potential of serverless tech and the pivotal role Elastic Search could play, we united in pursuit of a transformative solution. AWS Lambdas provided the dynamic scaling we needed – adapting seamlessly to fluctuating demand, saving resources and costs. Yet, the true magic happened when Elastic Search was integrated. Its swift data retrieval and analysis powered real-time updates on cruises, cabins, and destinations. Combining AWS Lambdas' event-driven architecture with Elastic Search’s prowess optimized user experience. The results were astonishing. The system's responsiveness during peaks set new standards, delighting users with effortless booking experiences. The team's unwavering dedication, coupled with AWS Lambdas and Elastic Search, led to soaring customer satisfaction, conversion rates, and operational cost savings. Our journey had its challenges, but it was the collective effort that propelled us forward. The decision to embrace serverless architecture and harness the capabilities of Elastic Search was a testament to our team's innovation and commitment. I am honored to have played a part in this journey that has reshaped our cruise line company's success.“ Read more

Anonymous

Lead Developer

VERIFIED

Team Structure

Client Team

Project stakeholder

*****

PM

***** *****

The client stakeholders worked closely with the team at Open Tangerine

Client logo

Vendor Team

Production

2 x Backend developer

Production

2 x QA

Production

1 x DevOps

Production

2 x Backend developer

Governance

1 x Project Manager

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