Crafting a Seamless Shipping Portal
.png)
Show all photos
About
Lundegaard, in partnership with a leading shipping and logistics provider, devised an avant-garde portal powered by ReactJS. Incorporating a meticulous Track&Trace module, it seamlessly interlinks with the company's intrinsic systems, granting users in-depth access to shipment statuses and their chronicles. Read more
CASE STUDY DETAILS
Under MNDA
Enterprise/Corporation
Říčany, Czech Republic
Project work
6 - 10 people
9 - 12 Months
€20 - 50K
Agile
FOCUS AREA
Challenge, approach, and impact
Cost savings in the package delivery process and more
Overall need for call center operators reduced (fewer hours/operators). IT support load reduced (elimination of technical releases due to content updates)
Stepwise improvement in customer experience
Easy online package tracking for final customers, which saves time (online is quicker and more comfortable than calling the call center).
Digital transformation concept, including KPIs
Vision and strategies created, including a catalog of measurable “business benefit”, which is the basis of the digital transformation roadmap.
Testimonials
“Launching a customer portal for a logistics company during covid lockdowns when there was daily traffic of 250 000 visitors was a huge responsibility. But we managed and I am extremely proud on the work of the team and their effort that many time was not easy! “ Read more
Anonymous
CEO
VERIFIED
“Launching a customer portal for a logistics company during covid lockdowns when there was daily traffic of 250 000 visitors was a huge responsibility. But we managed and I am extremely proud on the work of the team and their effort that many time was not easy! “ Read more
Anonymous
CEO
VERIFIED
“Launching a customer portal for a logistics company during covid lockdowns when there was daily traffic of 250 000 visitors was a huge responsibility. But we managed and I am extremely proud on the work of the team and their effort that many time was not easy! “ Read more
Anonymous
CEO
VERIFIED
“Launching a customer portal for a logistics company during covid lockdowns when there was daily traffic of 250 000 visitors was a huge responsibility. But we managed and I am extremely proud on the work of the team and their effort that many time was not easy! “ Read more
Anonymous
CEO
VERIFIED
“Launching a customer portal for a logistics company during covid lockdowns when there was daily traffic of 250 000 visitors was a huge responsibility. But we managed and I am extremely proud on the work of the team and their effort that many time was not easy! “ Read more
Anonymous
CEO
VERIFIED
“Launching a customer portal for a logistics company during covid lockdowns when there was daily traffic of 250 000 visitors was a huge responsibility. But we managed and I am extremely proud on the work of the team and their effort that many time was not easy! “ Read more
Anonymous
CEO
VERIFIED
Team Structure
Client Team
Project stakeholder
Product Owner
The client stakeholders worked closely with the team at Lundegaard
Vendor Team
Production
2 x UX designer
Production
4 x Front end team
Production
3 x Back end developer
Governance
1 x Project Manager
Similar Case Studies
Partner with Lundegaard or similar agencies in Europe and LATAM
