Partner with {keyword} or similar agencies in Europe and LATAM

- Conducted a detailed analysis to understand the client’s needs and requirements.
   - Provided a project estimate and created a development roadmap and architecture plan.
   - Recommended the most suitable ecommerce CMS, choosing Drupal Commerce over the legacy Jimdo-based platform.

Solution Discovery

- Implemented a two-week sprint cycle.
   - Conducted regular demos at the end of each sprint to ensure the client’s Product Owner could track progress and provide feedback.
   - Focused on clear communication and iterative improvements.

Agile Methodology

 - Assembled a multidisciplinary team from Lemberg Solutions, including an SAP consultant, Drupal developer, Drupal and Ecommerce expert, BA, and PM.
   - Collaborated closely with the client’s team consisting of a Product Owner, Head of Product, Front-end developer, QA engineer, Content Manager, and Ecommerce expert.

Team Composition

1.  Platform Upgrade
2.  SAP Integration
3.  Payment and Marketing Integrations
4. GDPR Compliance

Solutions Provided

1. Improved Efficiency
2. Enhanced User Experience
3. Streamlined Processes
4. Successful Collaboration

Outcome

   - Centralized Management: 
By integrating the Drupal Commerce platform with the SAP system, MDM achieved centralized order processing and SKU management. This integration allowed for seamless handling of orders, payments, sales, returns, and refunds from a single interface.

   - Automated Processes: 
Automation of key processes reduced manual intervention, thereby decreasing the likelihood of errors and speeding up order fulfillment and product management.

Increased Operational Efficiency

 - Reduced Development Costs: Using a ready-to-go template and customizing it to fit the client’s needs saved significant time and development costs.

   - Improved Resource Allocation: The efficient project management and the use of existing integration architectures led to better utilization of resources, minimizing overhead costs.


Cost Savings

 - Responsive Design: The new responsive Drupal Commerce platform improved the user experience, making it easier for customers to browse and purchase products on various devices.

   - Variety of Payment Options: Integration of multiple payment methods, such as Credit Check, Saferpay, and GoIban, provided customers with convenient and secure payment options, increasing trust and satisfaction.

Enhanced Customer Satisfaction

- Robust Platform: Migrating to Drupal Commerce provided a scalable and flexible platform that can accommodate future growth and additional features as the business expands.

   - SAP Integration: The seamless integration with SAP ensures that the system can handle increased transaction volumes and more complex operational requirements as the business grows.

Scalability and Future-Proofing

 - GDPR Compliance: Integrating a consent management system ensured that the platform complies with GDPR regulations, protecting customer data and maintaining the company’s reputation.

   - Enhanced Security: Implementing secure payment methods and automating data handling processes improved the overall security of transactions and customer information.

Compliance and Security

 Advanced Analytics: Integration with Emarsys and Econda provided the client with robust analytics and marketing automation tools, enabling data-driven decisions that enhance marketing strategies and customer engagement.

Data-Driven Decision Making

   - Competitive Advantage: The upgraded platform and improved operational efficiencies positioned MDM as a leader in the collectibles market, enhancing its competitive edge.

   - Customer Loyalty: Improved user experience and reliable order processing contributed to higher customer retention rates and loyalty.

Strengthened Market Positio

Extremely pleased with the collaboration with Lemberg Solutions (LS). They integrated seamlessly into our processes, and both my team and I have learned a great deal from them. Highly value LS's expertise and flexibility.

Christian M.

Development of a responsive Drupal Commerce platform for Archiv Verlag online shop with integration with SAP for centralized order processing and SKU management.

Drupal Commerce Development and SAP Integration

Integration of the Archiv Verlag Drupal Commerce platform with payment methods Credit Check, Saferpay, and GoIban, as well as email marketing automation tools Emarsys and Econda for analytics tracking.

Integration with Payment Methods and Email Marketing Automation

Integration of a consent management system into the Archiv Verlag platform to ensure compliance with GDPR requirements.

Consent Management System Integration

Drupal Commerce development for Archiv Verlag

Lemberg Solutions

Working with MDM was a highly productive and inspiring experience. Their clear requirements and vision allowed us to quickly determine the best solutions. The collaboration was seamless, with effective communication and regular feedback. Integrating with SAP and implementing various payment methods went smoothly, thanks to MDM's support. I'm proud of the responsive and efficient Drupal Commerce platform we developed and look forward to MDM's continued success with their enhanced online shop.

Lemberg Solutions

Drupal Commerce development for Archiv Verlag

About

Challenge, approach, and impact

Testimonials

Team Structure

Similar Case Studies

Partner with Lemberg Solutions or similar agencies in Europe and LATAM