About

GPTalk is an AI communication solution that helps businesses source and deliver queried information in a human-like and customizable form. Trained by the advanced language models of OpenAI’s ChatGPT, it gathers knowledge from provided and linked data, both in-house sources and external databases. Read more

CASE STUDY DETAILS

Client logo

Kalmia

SME

Škofja Loka, Slovenia

Project work

1 - 5 people

Ongoing for 8 months

€50 - 250K

Agile

FOCUS AREA

Challenge, approach, and impact

  • The rise of Large Language Models

    The challenge at hand is how individuals, small businesses, and enterprises can harness the potential of Large Language Models (LLMs) to extract valuable insights and benefits from their own knowledge sources, which may include documents, databases, websites, or other proprietary business applications. The objective is to optimize processes, provide faster and more efficient customer support, and empower employees in their daily business activities.

Testimonials

Two blue lines

“We developed a comprehensive product library solution for ETI, harnessing the power of generative AI to empower employees in both internal and customer-facing processes. With just a quick glance, employees can access a comprehensive set of information for each product, resulting in streamlined accessibility. This enhanced employee experience subsequently translates into an improved customer experience as well.“ Read more

Anonymous

Information system developer at Kalmia

VERIFIED

Two blue lines

“We developed a comprehensive product library solution for ETI, harnessing the power of generative AI to empower employees in both internal and customer-facing processes. With just a quick glance, employees can access a comprehensive set of information for each product, resulting in streamlined accessibility. This enhanced employee experience subsequently translates into an improved customer experience as well.“ Read more

Anonymous

Information system developer at Kalmia

VERIFIED

Two blue lines

“We developed a comprehensive product library solution for ETI, harnessing the power of generative AI to empower employees in both internal and customer-facing processes. With just a quick glance, employees can access a comprehensive set of information for each product, resulting in streamlined accessibility. This enhanced employee experience subsequently translates into an improved customer experience as well.“ Read more

Anonymous

Information system developer at Kalmia

VERIFIED

Two blue lines

“We developed a comprehensive product library solution for ETI, harnessing the power of generative AI to empower employees in both internal and customer-facing processes. With just a quick glance, employees can access a comprehensive set of information for each product, resulting in streamlined accessibility. This enhanced employee experience subsequently translates into an improved customer experience as well.“ Read more

Anonymous

Information system developer at Kalmia

VERIFIED

Two blue lines

“We developed a comprehensive product library solution for ETI, harnessing the power of generative AI to empower employees in both internal and customer-facing processes. With just a quick glance, employees can access a comprehensive set of information for each product, resulting in streamlined accessibility. This enhanced employee experience subsequently translates into an improved customer experience as well.“ Read more

Anonymous

Information system developer at Kalmia

VERIFIED

Two blue lines

“We developed a comprehensive product library solution for ETI, harnessing the power of generative AI to empower employees in both internal and customer-facing processes. With just a quick glance, employees can access a comprehensive set of information for each product, resulting in streamlined accessibility. This enhanced employee experience subsequently translates into an improved customer experience as well.“ Read more

Anonymous

Information system developer at Kalmia

VERIFIED

Team Structure

Client logo

Client Team

Project stakeholder

Klemen

CEO

Klemen Peternel

The client stakeholders at Kalmia were working closely with the team at Kalmia

Client logo

Agency Team

Production

1 x AI Enginner

Production

1 x Backend developer

Production

1 x Frontend developer

Governance

1 x CPO

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