GPTalk
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About
GPTalk is an AI communication solution that helps businesses source and deliver queried information in a human-like and customizable form. Trained by the advanced language models of OpenAI’s ChatGPT, it gathers knowledge from provided and linked data, both in-house sources and external databases. Read more
CASE STUDY DETAILS
Kalmia
SME
Škofja Loka, Slovenia
Project work
1 - 5 people
Ongoing for 8 months
€50 - 250K
Agile
FOCUS AREA
Challenge, approach, and impact
The challenge at hand is how individuals, small businesses, and enterprises can harness the potential of Large Language Models (LLMs) to extract valuable insights and benefits from their own knowledge sources, which may include documents, databases, websites, or other proprietary business applications. The objective is to optimize processes, provide faster and more efficient customer support, and empower employees in their daily business activities.
Testimonials
“We developed a comprehensive product library solution for ETI, harnessing the power of generative AI to empower employees in both internal and customer-facing processes. With just a quick glance, employees can access a comprehensive set of information for each product, resulting in streamlined accessibility. This enhanced employee experience subsequently translates into an improved customer experience as well.“ Read more
Anonymous
Information system developer at Kalmia
VERIFIED
“We developed a comprehensive product library solution for ETI, harnessing the power of generative AI to empower employees in both internal and customer-facing processes. With just a quick glance, employees can access a comprehensive set of information for each product, resulting in streamlined accessibility. This enhanced employee experience subsequently translates into an improved customer experience as well.“ Read more
Anonymous
Information system developer at Kalmia
VERIFIED
“We developed a comprehensive product library solution for ETI, harnessing the power of generative AI to empower employees in both internal and customer-facing processes. With just a quick glance, employees can access a comprehensive set of information for each product, resulting in streamlined accessibility. This enhanced employee experience subsequently translates into an improved customer experience as well.“ Read more
Anonymous
Information system developer at Kalmia
VERIFIED
“We developed a comprehensive product library solution for ETI, harnessing the power of generative AI to empower employees in both internal and customer-facing processes. With just a quick glance, employees can access a comprehensive set of information for each product, resulting in streamlined accessibility. This enhanced employee experience subsequently translates into an improved customer experience as well.“ Read more
Anonymous
Information system developer at Kalmia
VERIFIED
“We developed a comprehensive product library solution for ETI, harnessing the power of generative AI to empower employees in both internal and customer-facing processes. With just a quick glance, employees can access a comprehensive set of information for each product, resulting in streamlined accessibility. This enhanced employee experience subsequently translates into an improved customer experience as well.“ Read more
Anonymous
Information system developer at Kalmia
VERIFIED
“We developed a comprehensive product library solution for ETI, harnessing the power of generative AI to empower employees in both internal and customer-facing processes. With just a quick glance, employees can access a comprehensive set of information for each product, resulting in streamlined accessibility. This enhanced employee experience subsequently translates into an improved customer experience as well.“ Read more
Anonymous
Information system developer at Kalmia
VERIFIED
Team Structure
Client Team
Project stakeholder
CEO
Klemen Peternel
The client stakeholders at Kalmia were working closely with the team at Kalmia
Vendor Team
Production
1 x AI Enginner
Production
1 x Backend developer
Production
1 x Frontend developer
Governance
1 x CPO
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