CC4ALL
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About
CC4ALL is an Omni-Channel Customer Contact Solution certified by Microsoft and natively integrated in Teams, Dynamics or Skype for Business. They offer business critical functionalities for more than 100 clients around the world. Read more
CASE STUDY DETAILS
Under MNDA
SME
Project work
11 - 25 people
Ongoing for 3 years
€1M+
Agile
FOCUS AREA
Challenge, approach, and impact
They were struggling to find a proficient, reliable team that would reduce technical debt, software bugs, complaints from their end-users, and to improve platform performance and scalability. They wanted to migrate to a cloud-based platform such as Microsoft Teams for an easy-to-deploy and cost-effective solution that would maintain app functionality at a high standard.
Testimonials
“Once we started our collaboration, everything became more predictable, processes are finely defined, and we know what to expect and when. The quality is better, what is delivered is at a higher level and we feel at ease knowing we are in good hands. They are honest and straightforward about what works and what doesn’t, not just executing our vision but also guiding us and being as passionate about the project as we are.“ Read more
Anonymous
CTO at SME
VERIFIED
“Once we started our collaboration, everything became more predictable, processes are finely defined, and we know what to expect and when. The quality is better, what is delivered is at a higher level and we feel at ease knowing we are in good hands. They are honest and straightforward about what works and what doesn’t, not just executing our vision but also guiding us and being as passionate about the project as we are.“ Read more
Anonymous
CTO at SME
VERIFIED
“Once we started our collaboration, everything became more predictable, processes are finely defined, and we know what to expect and when. The quality is better, what is delivered is at a higher level and we feel at ease knowing we are in good hands. They are honest and straightforward about what works and what doesn’t, not just executing our vision but also guiding us and being as passionate about the project as we are.“ Read more
Anonymous
CTO at SME
VERIFIED
“Once we started our collaboration, everything became more predictable, processes are finely defined, and we know what to expect and when. The quality is better, what is delivered is at a higher level and we feel at ease knowing we are in good hands. They are honest and straightforward about what works and what doesn’t, not just executing our vision but also guiding us and being as passionate about the project as we are.“ Read more
Anonymous
CTO at SME
VERIFIED
“Once we started our collaboration, everything became more predictable, processes are finely defined, and we know what to expect and when. The quality is better, what is delivered is at a higher level and we feel at ease knowing we are in good hands. They are honest and straightforward about what works and what doesn’t, not just executing our vision but also guiding us and being as passionate about the project as we are.“ Read more
Anonymous
CTO at SME
VERIFIED
“Once we started our collaboration, everything became more predictable, processes are finely defined, and we know what to expect and when. The quality is better, what is delivered is at a higher level and we feel at ease knowing we are in good hands. They are honest and straightforward about what works and what doesn’t, not just executing our vision but also guiding us and being as passionate about the project as we are.“ Read more
Anonymous
CTO at SME
VERIFIED
Team Structure
Client Team
Project stakeholder
CEO
C*** **J***
The client stakeholders worked closely with the team at Expert Network
Agency Team
Governance
1 x Business Development Manager
Production
2 x Product Owner
Production
1 x Dev Lead
Production
9 x Full stack developer
Production
5 x QA engineer
Production
1 x UI/UX Design
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