About
Your Health, Your Story: Crafting Personal Paths to Healing with Individualized Patient Journey.
Challenge, approach, and impact
Problem Statement
Traditional healthcare models often leave patients feeling like mere numbers in a system, lacking the personalized attention and care they deserve. Øjenhospitalet Danmark recognized the need to address this issue and embarked on a quest to make healthcare services more accessible, transparent, and compassionate.
Objectives
Our goals were simple: 1. Make patients happier with the clinic; 2. Improve trust between patients and doctors; 3. Affirm the humanity of each patient, ensuring they feel valued and understood throughout their healthcare journey;
Features and Functionalities
We have provided the following features: 1. An intuitive and mobile friendly online booking portal; 2. HIPAA-compliant video call functionality for secure and convenient consultations; 3. Appointment reminders to minimize no-shows and streamline clinic operations; 4. Accepting payments via debit or credit card;
How we built
Testimonials
Gustav Muus
Øjenhospitalet Danmark
“Emit Knowledge is a great match as an IT partner when running an SMB. We are a company of 20 people working in the healthcare business. One of our goals is provide newest technologies and treatments. For this reason, we searched for an IT partner able to solve and take part in creating workflows supporting our daily business. At the same time also supporting our current business and transition from an old fashion clinic software to modern software solutions with several integrations. We have had experience from past IT projects and it has been a challenge with former IT partners to fully understand our needs. To achieve a successful IT transition and development daily communication was for us crucial. We choose to go with Emit Knowledge based on recommendations, interviews and a case report. What I enjoyed observing doing the selection process was the commitment of the case report. Being a former athlete I know commitment is a key factor to success. As with any IT solution, there are hassles and unexpected scenarios. Many SMBs are driven by committed staff so should our partners which is why I enjoy working with Marjan and his team.“
Team structure
Client team
Gustav Muus
CEO
Project stakeholder
The client stakeholders at Øjenhospitalet Danmark were working closely with the team at EMIT KNOWLEDGE
Agency team
1 x Product Owner
Governance
1 x Engineering Manager
Production
2 x Backend Developer
Production
2 x Frontend Developer
Production
