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Hire the Top 7% of Vetted Agencies in RetailTech

Engage vendors to complete a project or augment an existing team. The process is free, simple and you'll be reviewing proposals in 72 hours

EMPOWERING THE STARTUP ECOSYSTEM

Why Founders, CEOs and CTOs love Pangea.ai


Talent quality

Rigorous vetting to select top 7%

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Hire, or augment a team in 72h

Flexibility

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Guide to hiring great RetailTech vendors


Discover the top 12 retail tech companies shaping the tech world. Delve into future predictions and how they're innovating the retail landscape...

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HOW IT WORKS

We match you to the right team.

Not all agencies are right for all jobs.

Define Your Needs

Input your project requirements, team needs, or desired skillsets to kick-start your search.

Matching Choice
Matching Choice Step 1

FAQs

To select the top percentile of RetailTech agencies, our proprietary due diligence consists of a rigorous 5-step process: pre-qualification, organizational mapping, client reviews, team health assessment, and acceptance. Only the top 7% of agencies complete the process successfully. Once accepted, ongoing efforts to ensure continued excellence and standing within the community begin. This is achieved by consistently demonstrating excellence in their work and continued commitment to due diligence efforts by Pangea.ai.

Once you share your requirements, the brief is shared with our community of 150+ agencies (without any personal identifiable information). Said agencies have 48 hours to apply to your brief, and you can access each brief on our platform. Using a combination of AI and human expertise, our system matches and connects you with the 3 most suitable RetailTech agencies from the application pool. As a result, we can always guarantee delivery within 72 hours—ensuring the most efficient process for connecting with the right agencies for any requirements.

When matching fully-managed agency teams, we prioritize their expertise in the following order: 

  1. Product Domain: What is being built? 
  2. Industry: What industry is it being built in? 
  3. Services: What are the services required? 
  4. Roles: What is the ideal team structure? 
  5. Tech Stack: What technology is required? 

When matching for a specific agency role, we prioritize talent expertise in the following order: 

  1. Roles: Who is being hired? 
  2. Tech Stack: Which technology is required for the role? 
  3. Product Domain: Is domain know-how required for the role? 
  4. Industry: Is industry know-how required for the role? 
  5. Services: Does the role have to provide any services? 

Additionally, we consider rates and location preference, budget indication, kick-off timeline, and other relevant factors to curate the best-match agencies for both engagement models.

Countries such as Uruguay, Brazil, Poland, Crotia, Portugal, Poland, and similar are home to high-quality talent clusters in software development. The vetted agency community at Pangea.ai reflects said notion, with our agency partners being located in Latin America and Europe. The rates depend on location, country, skills, and seniority required, but the average hourly rate is between €40-80 which is an average daily rate of €320-640.

Pangea.ai is a free service for businesses as we are compensated an annual membership fee for continuous due diligence by the agency partners and a % of their sales and marketing spend. 

12 Retail Tech Companies to Watch + Future Predictions


TABLE OF CONTENTS

Why Do We Need Technology in Retail?



Future Predictions


FAQs:


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Technology is redefining how we shop, influencing our purchase decisions, and enhancing our overall consumer experience. From AI-powered personal recommendations to smart dressing rooms, the retail landscape is constantly evolving, driven by innovative tech solutions.

The effects of the pandemic have further accelerated this evolution, as both retailers and consumers have had to adapt to new norms and digital demands. 

The brick-and-mortar store has been reinvented, e-commerce is stronger than ever, and the lines between physical and digital retail have blurred, all thanks to the relentless march of technology.

In this blog post, we'll be taking you on a journey through the leading edge of this transformation, showcasing the top retail tech companies that are making waves in 2023. These are the game-changers you should watch as they redefine what shopping means in the 21st century. 

Why Do We Need Technology in Retail?

Technology in retail is no longer a mere novelty, but rather a critical necessity. It has moved from being a differentiator to an expectation, shaping every facet of the retail sector, from supply chain management to personalized customer experiences.

It streamlines operations and improves inventory management, reducing costs and wastage. For instancemachine learning can predict consumer demand, helping retailers plan their inventory better and reduce overstocking or understocking situations.

Technology personalizes shopping experiences. With data analytics and AI, retailers can understand customer preferences and behaviors, offering tailored product recommendations, and enhancing customer engagement and loyalty.

Moreover, technology facilitates seamless omnichannel experiences, bridging the gap between online and physical stores. For instance, 'click and collect' services, virtual fitting rooms, or mobile payment solutions provide customers with the flexibility and convenience they demand.

Top Retail Tech Companies

Retail tech companies utilize technology to enhance various aspects of the retail industry, such as customer experience, inventory management, sales analytics, and more. The following are some of the top retail tech companies:

The delivery boy is delivering the product to a customer who ordered from Retail tech companies.

1. Bespoke Post

Bespoke Post is an innovative subscription and e-commerce service, offering a curated collection of products across multiple categories. They've mastered the art of personalized, thematic boxes, enhancing user engagement.

Bespoke Post is redefining the subscription market by delivering unique, high-quality products directly to consumers. With plans to expand its product range and personalized offerings in 2023, it's a company to keep an eye on.

2. Boisson

Boisson is a pioneering beverage tech company, specializing in smart vending and retail automation. Their IoT-enabled smart vending machines provide personalized beverage experiences.

Boisson is transforming beverage retail, introducing a new level of convenience and personalization. With innovative tech and unique customer-centric solutions, Boisson is set to disrupt the beverage market further in 2023.

3. Chewy

Chewy is an online retailer of pet food and other pet-related products, recognized for its stellar customer service. Its easy-to-use subscription model for pet food and supplies ensures convenience and consistency for pet owners.

Chewy has significantly influenced the pet retail industry, raising expectations for customer service and delivery speed. 

4. eBay

eBay, one of the largest global online marketplaces, connects millions of buyers and sellers worldwide. It's customer-to-customer and business-to-customer sales services have long set the standard for online marketplaces.

eBay has fundamentally shaped the way people buy and sell goods online, democratizing global commerce.

5. Card Kingdom

Card Kingdom is a leading online retailer of collectible card games, with a powerful e-commerce platform. Their reliable grading system and fast shipping services have set new industry standards.

Card Kingdom has revolutionized how collectible card games are sold and traded online. As they continue to innovate and enhance user experience, Card Kingdom is a company to watch in 2023.

6. Faire

Faire is an innovative online wholesale marketplace, connecting local retailers with global artisans. Its platform allows retailers to return unsold items, mitigating risk and encouraging the support of unique, artisan products.

Faire is bridging the gap between local retailers and global suppliers, revolutionizing the traditional wholesale model. With its unique business model and growing influence, Faire is a company to watch closely.

7. Instacart

Instacart is a leading online grocery platform in North America, offering delivery and pickup services from a variety of stores. Its powerful platform makes grocery shopping convenient, saving time and effort for busy consumers.

Instacart has changed the way people shop for groceries, raising expectations for convenience and speed. Here are 5 effective ways to promote your business online.

8. Nate

Nate is a cutting-edge tech company, offering a universal mobile checkout that works with any online retailer. Its app allows users to buy any item online with a single tap, streamlining the checkout process.

Nate is changing the way consumers interact with online retailers, simplifying shopping and enhancing user experience. 

9. OneView Commerce

OneView Commerce is a retail tech company offering a platform that empowers retailers to drive digital transformation. Their digital store platform improves in-store customer engagement, streamlines operations, and boosts profitability.

OneView Commerce is transforming how retailers operate, optimizing store performance, and enhancing customer experiences. As retailers continue to digitize and improve their in-store experiences, OneView Commerce is poised to become even more influential.

10. Poshmark

Poshmark is a leading social commerce marketplace where users can buy and sell new or used clothing, accessories, and home decor items. Its platform fosters a vibrant community of buyers and sellers, offering social interaction alongside commerce.

Poshmark has reshaped the online resale market, fostering sustainability, and community in fashion. 

Looking to optimize results? Check out the best AI softwares that will boost your business ROI.

11. The RealReal

The RealReal is a luxury consignment store operating online and offline, offering authenticated, pre-owned designer fashion, fine jewelry, watches, and home decor. Their detailed authentication process ensures trust in the secondary luxury market.

The RealReal has significantly impacted the luxury resale market, promoting sustainability and accessibility. 

12. Wayfair

Wayfair is a giant e-commerce platform for home goods, offering a vast selection of furniture and decor items. Wayfair's use of augmented reality in their app allows customers to visualize products in their homes before purchasing.

Wayfair has transformed the way people shop for home goods, setting standards for online selection and customer experience.

Future Predictions

A woman is explaining about retail tech companies to her team using a white board.

As we look ahead, the future of retail technology appears vibrant and transformative. We anticipate a deeper convergence of physical and digital retail experiences, driven by technologies like AR and VR. These immersive technologies will help consumers virtually try products, enhancing their shopping experience while providing invaluable data to retailers for personalization.

AI and machine learning will continue to play a crucial role, enhancing everything from customer service with advanced chatbots, to supply chain management with predictive analytics. Sustainability is another key trend, with technology enabling circular economy models, like resale and rental services.

The companies we've discussed are poised to shape this future. Companies like OneView Commerce will optimize in-store digital experiences, while platforms like Poshmark and The RealReal will drive sustainable shopping trends. Instacart and Nate are set to redefine convenience, and Wayfair's use of AR will likely set a new standard for online shopping experiences.

These retail tech companies, along with others, will continue to innovate, disrupt, and redefine the industry, creating a retail landscape that's increasingly responsive, personalized, and sustainable. As consumers, retailers, and tech enthusiasts, it's a future we can all look forward to with anticipation.

FAQs:

Q1. What are retail tech companies?

Retail tech companies are businesses that create and provide technology solutions specifically for the retail industry. These solutions may include software for inventory management, point of sale systems, e-commerce platforms, customer relationship management, data analytics tools, and more. These technologies aim to improve retail operations, sales performance, and customer experience.

Q2. What are the examples of retail technology?

Some Examples of retail technology include:

  • E-commerce platforms (like Shopify, and Magento)
  • POS (Point of Sale) systems
  • Mobile payment solutions
  • Augmented reality (AR) for virtual try-ons
  • Customer relationship management (CRM) software
  • Inventory management systems
  • AI chatbots for customer service
  • Data analytics tools for sales and customer behavior insights

Q3. Is Amazon a retail company?

Yes, Amazon is primarily a retail company. It's one of the world's largest e-commerce companies, selling a vast array of products ranging from books to electronics to clothing and more. It also offers digital streaming, cloud computing services through Amazon Web Services (AWS), and various other consumer services. While it started as an online marketplace, it has since expanded into physical retail spaces with initiatives like Amazon Go and Amazon Books.

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