About
Order Entry streamlines the order creation process for sales reps, making it faster and more efficient. By integrating existing client data, automating entry, and providing real-time validations, it reduces manual effort and ensures accuracy. The platform simplifies complex workflows into an intuitive interface, allowing sales teams to focus on customer relationships and drive business growth.
Challenge, approach, and impact
Massive Product Catalog
Handling millions of products required a robust system capable of efficiently managing vast data sets and ensuring fast retrieval and processing.
Complex Infrastructure
Data originated from multiple sources, requiring seamless integration of product information and sales transactions across different platforms.
Hierarchical User Structure
The system had to accommodate thousands of users across multiple levels—Division, Zone, Region, and Territory—ensuring appropriate access and functionality.
Urgency & Critical Deployment
The platform needed to be operational within days, acting as a backup system after the primary sales infrastructure was compromised by a ransomware attack.
User-Specific Rules
Beyond general user groups, the system had to support tailored structures and workflows for specific users, ensuring flexibility and adherence to unique business rules.
Multi-Nation Support
The solution had to function across two large, independent systems—one for the USA and one for Canada—while maintaining consistency and compliance with regional requirements.
How we built
Testimonials
QA Engineer @ Diligent Solutions DOO
Diligent Solutions DOO
“I faced daily challenges with a tight schedule and a highly complex domain, especially during peak hours when work was almost nonstop. With the client under immense pressure, we had to move fast, ensuring stability while the dev team raced to get the system live. Despite the intensity, our team pulled through, launching in just days. Seeing thousands of reps use the system to keep sales flowing and save millions was incredibly rewarding.“
Team structure
Client team
Kevin R
Product Owner
Project stakeholder
The client stakeholders were working closely with the team at Diligent Solutions
Agency team
1 x Team lead
Governance
2 x QA Engineers
Production
6 x Fullstack Developer
Production
