About
The Retail company struggled with controlling sales and monitoring employees' performance. We implemented a software solution that tracks sales, customer service, and employee performance in real-time. The system also provides recommendations for improvements, helping the company increase profits and improve customer service.
Challenge, approach, and impact
Lack of visibility into sales and employee performance
The retail company lacked a unified way to monitor sales results, customer service quality, and employee performance across locations. Data was fragmented, making it difficult to assess staff effectiveness, identify underperforming areas, and react quickly to operational issues. This limited management’s ability to control performance, improve service quality, and make timely, data-driven decisions.
How we built
Testimonials
Amir R.
Fashion Retailer
“They easily understand industry-specific data and KPIs, and their efficiency as a team allows them to deliver results quickly.“
Team structure
Client team
Amir
CEO
Project stakeholder
The client stakeholders were working closely with the team at Dataforest
Agency team
2 x Product Manager
Production
2 x Data Engineer
Production
1 x Business Analytics
Production
