About
Our solution for this financial services partner centralizes fragmented data into a unified 360-degree customer view and end-to-end journey mapping. By leveraging our data warehousing expertise and automated analytics, we map the entire customer journey to unlock real-time intelligence. This platform automates insights across every touchpoint, allowing for personalized engagement and proactive compliance.
Challenge, approach, and impact
Real-Time Predictive Models for Default Risk Reduction
Developing predictive models to reduce default risk in real-time using machine learning algorithms and financial data analysis.
Modular, Plug-and-Play Data Products
Creating modular data products that can be easily integrated and used by financial institutions for various purposes such as risk assessment, product development, and customer relationship management.
Plug-and-Play Analytics for Lending, Product Strategy, and CRM
Providing ready-to-use analytics solutions tailored for lending operations, product strategy planning, and customer relationship management to enhance decision-making processes.
Transparent Feature Importance for Explainability and Compliance
Offering insights into the importance of features used in predictive models to ensure transparency, interpretability, and compliance with regulatory requirements.
High Accuracy Models for Borderline Credit Decisions
Developing highly accurate models to assist in making credit decisions, especially in cases where the risk level is borderline, by leveraging advanced analytics and machine learning techniques.
Cross-Channel Visibility across Branches, Digital, and Regional Units
Providing a comprehensive view of operations and performance across different channels including physical branches, digital platforms, and regional business units for better strategic insights and decision-making.
How we built
Testimonials
Anonymous
Data Masters
“Data Masters helped us achieve real-time intelligence across lending, risk, CRM, and compliance through their expertise in data warehousing and automated analytics.“
Team structure
Client team
Toni Jankovski
Head of Digital Transformation
Daily point of contact
The client stakeholders were working closely with the team at Data Masters
Agency team
1 x Senior Data Analyst
Production
1 x Senior Data Engineer
Production
1 x Business Analyst
Production
1 x Senior Data Architect
Governance
