About
We built a scalable, easy-to-manage WordPress website to support the luxury hotel’s evolving digital needs. The platform enables effortless content updates and includes virtual room tours, online booking with availability tracking, seasonal pricing, reservation management, and localization. It also supports reservations for conference rooms and event halls. As a premium add-on, the site features a city events calendar.
Challenge, approach, and impact
Challenge 1: Creating a Modern Luxury Web Experience Aligned with the Brand
The client needed a modern presentation website that fully reflected the luxury hotel’s brand identity and communication style while showcasing its premium interiors in the best possible light. Balancing visual richness with performance and usability was a key challenge.
Challenge 2: Structuring Room, Services, and Conference Space Information Clearly
The website had to present accommodation options, amenities, and conference facilities in a clear, intuitive format. Ensuring that users could effortlessly navigate between room details, services, and venue rentals required a well-thought-out information architecture.
Challenge 3: Implementing Scalable Online Booking Capabilities
In the next delivery phase, the hotel required online reservations not only for rooms but also for conference halls. Integrating booking, availability tracking, map localization, and 360° virtual tours into a unified, fast, and easy-to-manage WordPress system posed both functional and technical challenges.
SLA coverage
Regular security updates and plugin/core maintenance to keep the WordPress ecosystem safe. Performance monitoring and optimization, ensuring fast loading times for media-heavy pages. Monthly backups and disaster recovery coverage to ensure data safety. Content management support (ad-hoc updates, assistance with new pages). Bug fixing and technical troubleshooting with guaranteed response times. Availability monitoring of the booking system and integrations.
How we built
Testimonials
Mikuláš Žačok, UX/UI designer @ Cassovia Code
Cassovia Code
“The client came to us with a clear vision, which made the creative process incredibly smooth. Our goal was to translate the elegance of their luxury hotel into a digital experience—and the beautiful interiors truly came to life on the website. Every design choice highlighted the hotel’s character, helping visitors feel the atmosphere before they even step inside.“
Team structure
Client team
Michal
CEO
Project stakeholder
The client stakeholders at Hotel Michael's Palace were working closely with the team at Cassovia Code
Agency team
1 x Project Manager
Governance
1 x UX/UI Designer
Production
1 x Wordpress Developer
Production
