About
Thrugo is redefining how users discover and plan for events - integrating with various leading event services to create a database giving access to hundreds of thousands of events through a complex intermediary database for seamless event management. By crafting a state-of-the-art AI assistant to revolutionize the user experience Thrugo gives users a new and unique way to find events with friends.
Challenge, approach, and impact
Complex User Journey
Helping users find and book event tickets via natural conversation required more than a standard search engine—it demanded a context-aware, responsive conversational AI.
Conversational Design Dilemma
Balancing a fully chat-based experience with structured UI components to guide users efficiently without losing flexibility.
High-Volume Data Integration
The system needed to process tens of thousands of events globally via external ticket provider APIs—reliably, quickly, and contextually.
Real-Time Moderation
Ensuring all user input is safe and appropriate before processing.
Cross-Platform Delivery
Maintaining a consistent experience across iOS and Android devices with a unified codebase.
How we built
Testimonials
Anonymous
Airnauts
“Working through complex engineering challenges while navigating through a novel landscape of AI while ensuring a production-grade implementation, Thrugo proved to be an extremely exciting journey.“
Team structure
Client team
Leonardo
CEO
Daily point of contact
The client stakeholders at Thrugo were working closely with the team at Airnauts
Agency team
1 x Co-founder
Governance
1 x CTO
Governance
3 x Developer
Production
2 x AI/ML engineer
Production
