About
The first-ever Active Content Engine that unlocks the management of master data, product information, digital assets, content syndication, and analytics for 12K+ global brands and 50K+ users worldwide. Dealing with astronomical monthly infrastructure bills of up to $1M for far too long, the client sought a DevOps partner to help.
Challenge, approach, and impact
Hard Overbudgeting
For a few years in a row, the client struggled with the burden of skyrocketing infrastructure charges caused by imperfect product architecture. The platform that was initially rushed into development to test hypotheses and attract early users unexpectedly evolved into a long-term commitment even though it wasn't ready for this.
Unscalable Functionality
Despite data mining being a big part of the product core, its functionality was built in a non-scalable manner. The absence of parallel processing, along with deep-first crawl and imbalanced web scraping, posed challenges to both product expansion and infrastructure enhancement.
High Commitments
With 50K users relying on stable access to real-time data daily, the client is steadfast in its commitment to providing seamless services and top-notch user experience. Fully aware that even minor errors or interruptions could result in critical data loss, the client wanted to reduce the frequency of issues and downtime to an absolute minimum.
How we built
Testimonials
G
Syndigo
“The team helped us to deconstruct all our product and infrastructure problems into separate parts and implement step-by-step solutions that would meet our requirements. They are passionate about what they are doing and can handle all the tasks that are needed for your infrastructure just in time and within the available budget. Great company to collaborate with.“
Team structure
Client team
S*****
VP of Engineering
Daily point of contact
S B
CEO
Project stakeholder
G
Head of Development
Project stakeholder
A
Business Analysis
Project stakeholder
K
CTO
Project stakeholder
The client stakeholders were working closely with the team at UppLabs
Agency team
4 x DevOps Engineer
Production
5 x Software Engineer
Production
1 x Tech Lead
Governance
2 x Business Analysts
Governance