About
A client from Finland requested SoftTeco to develop a CRM platform for managing veterinary clinics. Our team developed the solution almost from scratch, updating an existing system and introducing new functionality to meet the client’s needs.
Challenge, approach, and impact
A comprehensive CRM solution for veterinary business management
When the client approached SoftTeco, the platform was in its early stages and had limited functionality. Initially, it was built using a microservices architecture, requiring separate instances for each new clinic. However, this approach led to higher operational costs in scaling the system. Our task was to optimize the platform and expand its functionality by adding new features, including integration with laboratories, payment processing, and an automated invoicing system.
How we built
Testimonials
Anonymous
SoftTeco
“Working on the veterinary CRM platform for our Finnish client was a rewarding experience. We rebuilt the existing system almost from scratch, implementing robust new features tailored to real clinic workflows. Hosted on GCP, the solution delivers high performance and secure data management. Proud to have contributed to a product that truly supports veterinary professionals.“
Java Developer @ SoftTeco
SoftTeco
“Working on the veterinary CRM platform for our Finnish client was a rewarding experience. We rebuilt the existing system almost from scratch, implementing robust new features tailored to real clinic workflows. From appointment scheduling and payment tracking to secure integrations with diagnostic labs like IDEXX and government systems via XROAD, we ensured the platform met all functional and regulatory needs. Hosted on GCP, the solution delivers high performance and secure data management. Proud to have contributed to a product that truly supports veterinary professionals.“
Team structure
Client team
Yuri
Senior Java Developer
Daily point of contact
The client stakeholders were working closely with the team at SoftTeco
Agency team
1 x CEO
Governance