About
A Premium Solution for Better Customer Experiences
Challenge, approach, and impact
Seamless Customer Support
Customer service is vital for any business success. Without it, thousands of companies miss on the opportunity to convert more leads to clients. But in today’s busy world, the average business has to deal with lots of calls, chats, messages, and SMS incoming from customers on a daily basis. With all this noise, it’s easy to get distracted and put your customer support efforts on the back burner.
How we built
Testimonials
Josh P.
Mediphany
“They were accommodating of the changes in the scope and flexible in meeting our vision for the final product.”“
Team structure
Client team
Nathan S
CEO
Project stakeholder
Ashley C
Marketing Manager
Daily point of contact
The client stakeholders at Abby Connect were working closely with the team at Scopic Inc
Agency team
1 x Project Manager
Governance
1 x Technical Lead
Governance
2 x Fullstack engineer
Production
1 x AI engineer
Production
