Working with Schneider Electric to deliver complete address validation and address auto-completion functionalities for the MVP using the Loqate service and extending the Search Before Create (SBC) pool to retrieve data from the Reltio golden records.

Integration of Address Validation and Auto-Completion Functionalities

Developing an MVP for full customer master data management within an MDM solution based on RELTIO for internal purposes as a customer relationship tool to be used by Schneider Electric’s customer care and sales teams.

Full Customer Master Data Management MVP Development

Improved address validation, auto-completion, and deduplication minimized errors and ensured high-quality customer data, supporting better decision-making.

Enhanced Data Accuracy

Streamlined processes and automation reduced time spent on manual data corrections, boosting productivity across customer care and sales teams.

Increased Efficiency

By reducing data dysfunctions and consolidating customer information, Schneider ensured the smooth functioning of interconnected systems, critical for customer relationship management.

Improved System Reliability

Clean, accurate data allowed teams to better understand customer needs, leading to improved customer experiences and satisfaction.

Stronger Customer Relationships

Migrated from SDH MDM to Reltio MDM to enhance BFO (Schneider’s Salesforce), Schneider’s primary Customer Relationship Tool.

BFO handles 4 million+ accounts and integrates with 40 other systems, resulting in data duplication and dysfunction issues.

Project was crucial to improve the interconnected systems’ performance.


Challenges

Reltio and SBC Salesforce Integration

Prime Holding

We are very impressed by the results Prime provided. Having Mladen on the team made a huge difference as he is bright, responsible, independent, and bravely takes ownership of his tasks.

Platfom Manager @ Prime Holding

Wiser Technology fosters a culture of excellence, collaboration, and growth. Our team thrives on innovation, embracing challenges with agility and creativity. Guided by core values of integrity and transparency, we maintain a dynamic, inclusive environment where every team member is empowered to contribute and succeed. Together, we aim to make a meaningful impact in the world of technology.

Prime Holding

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