About
Power Commerce partnered with Condé Nast to transform its premium concierge services into a seamless, intuitive digital platform. The project focused on delivering a high-performance, mobile-optimized experience aligned with Condé Nast’s luxury standards while ensuring operational scalability, enhanced engagement, and consistent satisfaction for its discerning, global membership base.
Challenge, approach, and impact
Premium Concierge Experience Digitization
Condé Nast needed to translate its high-touch concierge services into a seamless digital platform while maintaining the exclusivity and premium nature of its offering. The goal was to create a user-friendly, elegant, and responsive digital experience that enabled members to explore, request, and manage luxury experiences effortlessly while reflecting the sophistication associated with Condé Nast’s brand.
Mobile and Performance Optimization for Global Users
With a discerning, global audience, Condé Nast required a digital concierge platform that was fast, mobile-optimized, and capable of delivering personalized, exclusive experiences. Ensuring rapid load times, intuitive mobile navigation, and consistent, high-quality performance across devices was essential to support global members in accessing recommendations and managing requests seamlessly from any location.
Seamless Integration with Existing Ecosystems
The project required integrating the digital concierge platform with Condé Nast’s broader ecosystem, including CRM, content management, and personalized member data systems. This challenge involved building a cohesive backend infrastructure that could manage secure data flows, personalized content delivery, and operational efficiency while maintaining high security and scalability for premium users.
How we built
Testimonials
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Condé Nast
““Partnering with Power Commerce allowed us to translate our high-touch concierge services into a seamless digital experience that reflects Condé Nast’s commitment to luxury and excellence. Their team delivered a platform that is intuitive, elegant, and scalable, aligning perfectly with our brand and members’ expectations. We value their expertise and collaborative approach.”“
Team structure
Client team
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Daily point of contact
The client stakeholders at Condé Nast were working closely with the team at Power Commerce
Agency team
1 x Project Manager
Governance
1 x Frontend Developer
Production
1 x UX/UI Designer
Production
1 x QA Engineer
Production
