About
PowerCommerce helped Bokksu enhance their Shopify Plus subscription experience by creating a custom Recharge dashboard that allows users to pause, skip, and adjust subscriptions easily. We added upsell and cross-sell features to increase average order value and personalized product recommendations to boost engagement. The optimized checkout flow ensured a seamless, native experience, resulting in higher retention and increased revenue.
Challenge, approach, and impact
Complex Subscription Management
Bokksu needed a scalable subscription management system to handle diverse monthly snack box plans, automate billing, and manage cancellations efficiently, while delivering a seamless user experience. Ensuring reliability and accuracy in subscriptions was critical to avoid churn and support growth.
Global E-commerce Integration
With a global customer base, Bokksu required smooth integration of localized payment methods and shipping logistics. The platform had to offer easy account and order management without compromising checkout simplicity or customer satisfaction.
High Scalability & Performance
To handle rapid growth and high order volumes, the system needed to scale elastically and maintain fast response times under load. Efficient backend infrastructure was essential to support peak traffic during marketing campaigns and seasonal spikes.
How we built
Testimonials
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Bokksu
“PowerCommerce helped us take our subscription experience to the next level. Their expertise in Shopify Plus and Recharge allowed us to provide customers with more control over their subscriptions while increasing our upsell and cross-sell potential. The improvements have significantly enhanced customer satisfaction and revenue growth.“
Team structure
Client team
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Project stakeholder
The client stakeholders at Bokksu were working closely with the team at Power Commerce
Agency team
1 x Project Manager
Governance
1 x UI/UX Designer
Production
1 x Frontend Developer
Production
1 x Backend Developer
Production
