About
BattlBox migrated from Cratejoy to Shopify Plus, moving complex subscription data while preserving SEO and UX. We integrated Recharge with a custom dashboard, improved site speed, and ensured mobile responsiveness. With 301 redirects, content migration, and multi-brand support, the new platform offers scalable, flexible subscription management and an enhanced customer experience.
Challenge, approach, and impact
Complex Platform Migration
BattlBox faced the daunting task of moving the entire ecommerce operation from Cratejoy to Shopify Plus. This wasn't just a simple transfer; it involved migrating thousands of active subscriber profiles and their intricate data. The challenge was compounded by Cratejoy's increasingly restrictive data export policies, demanding careful planning and manual data tracking to ensure seamless continuity and accuracy without losing vital historical information during the transition.
Maintaining Online Presence & SEO
A significant hurdle was ensuring that SEO performance, site usability, and overall customer satisfaction remained intact throughout the migration. Losing organic traffic or experiencing a dip in user experience could have detrimental effects. This required meticulous planning for 301 redirects, an in-depth analysis of existing URL structures, and continuous monitoring to preserve search rankings and site functionality during and after the complex platform shift.
Seamless Subscription Management
A critical challenge was implementing a robust and user-friendly subscription management system. BattlBox needed a highly customized Recharge integration that could handle diverse billing cycles, shipping preferences, and customization options. The goal was to empower subscribers with full control over their plans through an intuitive, branded dashboard, directly impacting customer satisfaction and reducing support inquiries related to subscription adjustments.
How we built
Testimonials
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BattlBox
“We had made the decision to migrate our site over to Shopify Plus and heard from a few people that Power Commerce was the best for this. We spoke with them and two other potential vendors for this, and pretty quickly we had realized internally that Power Commerce really took a consultative approach. The questions they asked us uncovered potential roadblocks we had not thought of (and the other vendors had not mentioned or thought of either). Fast forward over a year later, and our relationship with Power Commerce is incredibly strong! After the migration, we came to the conclusion that they were the perfect partner for us for design and development. We have done countless projects with them for BattlBox and also utilized them for several projects outside of BattlBox. We were able to really customize our site while also creating an awesome customer experience, and we are currently working with them on some projects to push this initiative even further! They were even able to create an Android / iOS app for us that we plan on launching this month. Quick response times, amazing customer service, and a working relationship that really feels like we are all on the same team. Power Commerce is amazing, and I don’t use that word lightly. Highly recommend them to everyone!“
Team structure
Client team
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Project stakeholder
The client stakeholders at BattlBox were working closely with the team at Power Commerce
Agency team
2 x Frontend Developer
Production
1 x Backend Developer
Production
1 x UX/UI Designer
Production
1 x Project Manager
Governance
