About
We built a property intelligence SaaS for a luxury real estate company managing a growing Dubai portfolio. It consolidated asset and tenant data, automated workflows and delivered real-time analytics for decisions on maintenance, occupancy and resources. We ensured records sync to the client’s CRM as well as separate workspaces that serve multiple owners on one platform. Delivered autonomously by a PM, BA and Tech Lead.
Challenge, approach, and impact
Challenge
The client managed 80+ high-end properties in Dubai, and its operations had outgrown the tools behind them. Managers and tenants communicated through emails and messaging apps, with no central platform to track activity. Tenant, property and payment data was scattered, reporting was manual, and KPIs and maintenance issues were hard to track at scale. The client needed one platform that unifies this data. Tenant and lead data also lived apart from the client’s CRM.
The client's input:
The client lacked a unified system to store tenant and property information, making communication and oversight fragmented. Without comprehensive analytics, it was difficult to see the bigger picture or track maintenance efficiently. They needed a centralized platform to streamline operations and improve coordination between tenants, property managers, and payment data.
How we built
Testimonials
Natalie Kostyshak, Business Growth Executive @ OTAKOYI
OTAKOYI
“This project addressed a very niche yet critical need in real estate management – providing a tailored digital platform that bridges communication gaps and operational inefficiencies. By building a custom solution instead of relying on generic tools, we delivered a highly specialized system that truly fits the unique workflows and expectations of high-end property management.“
Serhii Chernovolov, Back-end Developer @ OTAKOYI
OTAKOYI
“We chose Laravel Nova for the admin panel because it offers a powerful, ready-made backend and frontend interface out of the box. Its predefined UI required minimal frontend coding and made it easy to create and seamlessly integrate custom components into the overall system. This allowed the team to focus on core business logic and deliver a reliable, maintainable admin panel with reduced development overhead.“
Team structure
Client team
Anonymous
Founder
Project stakeholder
Anonymous
Product Owner
Daily point of contact
The client stakeholders were working closely with the team at OTAKOYI
Agency team
1 x Project Manager
Governance
1 x Business Analyst
Governance
1 x Tech Lead
Governance
1 x Backend Developer
Production
