About
A subscription-based skincare platform focused on acne and related concerns. We delivered the full product cycle — from discovery and design to development of a customer portal, CRM, and CMS. The platform supports personalized treatment plans, subscription management, and smooth collaboration between patients, doctors, and pharmacies.
Challenge, approach, and impact
Full-cycle development of a complex healthcare platform
Our team delivered end-to-end development, from discovery and solution documentation to design, development, QA, and DevOps, for a platform that includes a customer portal, CRM system, and CMS, all integrated with third-party tools like Stripe, Twilio, and Google Analytics.
Complex user roles & workflows
Designing and implementing a system to support multiple user roles — patients, doctors, NPs, admins, and pharmacies — each with distinct workflows and responsibilities, while ensuring clarity and ease of use.
Scalable infrastructure on AWS
Balancing performance and cost-efficiency in AWS hosting. After initial optimization led to server crashes, the team reviewed and adjusted settings to restore stability and ensure reliable deployments.
Subscription and payment flow integration
Building a seamless subscription model with Stripe, while also proposing backup solutions like manual payment options to handle edge cases and failed transactions.
Dynamic content management
Integrating Strapi CMS to allow non-technical staff to manage content across the landing page and portal, text, images, videos, and blogs, while ensuring flexibility and future scalability.
How we built
Testimonials
Dina
Founder
“Turning an idea into a fully functioning digital product is never easy. OTAKOYI proved to be more than just a development team; they became a true strategic partner. Their business-driven approach helped shape and refine the concept, while their technical expertise ensured a smooth, scalable implementation. Thanks to them, what started as a vision is now a product we’re proud to share with the world.“
Team structure
Client team
Dina S
Founder & CEO
Project stakeholder
The client stakeholders were working closely with the team at OTAKOYI
Agency team
2 x Backend Developer
Production
2 x Frontend Developer
Production
1 x Designer
Production
1 x QA Engineer
Production
