About
Superchat partnered with nomtek to develop a mobile application that simplifies communication between companies and customers by aggregating various communication channels into one inbox.
Challenge, approach, and impact
Refining UI to Maximize User Experience
We started the project with an in-depth UI review of the designs provided by Superchat, focusing on simplifying styling, animations, and layouts to enhance user experience.
Optimizing Project Scope for Efficient Development and Project Management
Advising on building simpler alternatives for complex features, ensuring a balance between functionality and time-to-market. This approach allowed for future feature enhancements based on real-world usage and customer feedback. Reusing components in iOS and Android versions of the Superchat application using React Native.
Fast MVP Release with In-Depth QA Testing
Building the app fast with a team of 2 developers backed by comprehensive QA and UXCam insights.
How we built
Testimonials
Mika
Superchat
“Superchat's goal was to create a simple customer communication experience for businesses by aggregating various communication channels into one inbox.“
Team structure
Client team
Mika Hally
Product Owner
Daily point of contact
Henrik Engelbrink
Product Owner
Project stakeholder
The client stakeholders at Superchat were working closely with the team at nomtek
Agency team
1 x Project Manager
Governance
2 x React Native Developer
Production
1 x QA Engigneer
Production
