About
LHV Bank partnered with Mooncascade to develop native mobile apps for Current and Savings Accounts in the UK market, focusing on exceptional user experience and robust security.
Challenge, approach, and impact
Overcoming Competitive Market Entry & Building Trust
LHV Bank's primary challenge was entering the highly competitive UK retail market. This involved earning customer trust where expectations are high, establishing a strong brand presence from the ground up, and differentiating their offerings. The scope required a strategy to quickly build credibility and attract private clients in a crowded financial landscape, making initial user experience and reliability paramount.
Defining Scope for Tailored Native Apps & Seamless Onboarding
A key challenge for LHV was the need to develop native mobile apps specifically tailored for the UK market. This included core functionalities like payments and savings deposits, a critical focus on seamless, frictionless digital onboarding for private clients to minimize dropouts, while ensuring these apps served as a cornerstone for user convenience and building initial brand loyalty.
Addressing Operational Needs for Accelerated Development & Team Growth
Beyond market and product challenges, LHV faced operational hurdles. This included accelerating the app development process to meet market timeliness and supporting local UK recruitment efforts to build a sustainable internal team. Mooncascade was engaged to provide expertise to address these immediate operational needs, ensuring both speed and a foundation for long-term project ownership.
How we built
Testimonials
Giorgos A.
LHV Bank Limited
“Mooncascade was instrumental in delivering new mobile banking apps for the UK market. Their skilled team provided invaluable expertise in architecture and product development, making them feel like an extension of our team. Their support in transitioning to an internal mobile capability set us up for long-term success, aligning our strategic vision with exceptional technical execution.“
Team structure
Client team
Giorgos Ampavis
CTPO
Project stakeholder
The client stakeholders at LHV Bank were working closely with the team at Mooncascade
Agency team
1 x Project Manager
Governance
4 x Android Developer
Production
2 x iOS Developer
Production
1 x QA Engineer
Production