About
Miquibot is an AI-powered chatbot developed by Miquido that leverages ChatGPT to provide real-time answers and streamline access to internal company knowledge. It addresses the challenge of time wastage caused by repetitive HR and organizational inquiries, enabling employees to quickly retrieve essential information, boosting productivity, and ensuring efficient workflow.
Challenge, approach, and impact
Integration Complexity
Integrating Miquibot with diverse data sources, including Confluence, JSON, SQL, and CSV, presented technical complexities. The team had to develop a robust system that could efficiently retrieve and deliver information from these sources in real-time.
Real-Time Access
Providing prompt responses to inquiries was a core requirement. Miquibot needed to deliver real-time answers without delays, ensuring that employees could access information instantly.
Data Accuracy
Ensuring the accuracy of information retrieved by Miquibot was crucial. The project required mechanisms to verify data from various sources and provide reliable responses to employee queries, preventing misinformation and errors.
How we built
Testimonials
Anonymous
N/A, Miquido (own project)
“N/A“
Team structure
Client team
***** *****
Product Owner
Daily point of contact
The client stakeholders at Miquido (own project) were working closely with the team at Miquido
Agency team
2 x Backend developers
Production
1 x Project Manager
Governance
1 x Data Scientist
Production