About
Areti Chat is an AI coordinator for clinical research and patient recruitment. It connects to all lead channels and handles inquiries 24/7, engages and qualifies participants via voice, chat, and SMS, and automates follow-ups. The system boosts conversion rates up to 10× and speeds up trial startup and operations.
Challenge, approach, and impact
Business Challenge
Areti Health needed to accelerate patient recruitment for multiple clinical studies. Manual candidate screening and coordination slowed down onboarding and increased operational costs. The goal was to create an AI-powered platform that automates matching and communication while maintaining full HIPAA compliance.
How we built
Testimonials
Ilya G.
Areti Health
“Kozak Group helped us build an AI-driven recruitment assistant that transformed how we engage and screen clinical trial participants. Their deep expertise in LLMs and scalable cloud systems made it possible to automate most of our workflow while improving accuracy and compliance. A truly exceptional partner“
Jack D
Areti Health
“Working with Kozak Group felt like having an in-house AI department. They didn’t just build features — they helped us refine product logic, improve UX flows, and optimize AI responses. Thanks to them, our recruitment bot became the core of our clinical onboarding process.“
Team structure
Client team
Ilya
CEO
Project stakeholder
The client stakeholders were working closely with the team at Kozak Group
Agency team
1 x Tech Lead
Production
5 x Python Developer
Production
3 x Full stack developer
Production
