About
Ascend Learning delivers data-driven educational content and assessments across healthcare, fitness, and safety brands. For more than six years, First Factory has embedded software engineers, business analysts, and technical product owners across brands including ATI Testing, Board Vitals, ClickSafety, FISDAP, and NASM, becoming a natural extension of Ascend's own teams.
Challenge, approach, and impact
Software support spread across a portfolio of brands
Ascend Learning's portfolio spans healthcare, fitness, and safety and security brands, each with its own learning platforms, assessments, and content systems. Scaling engineering support across brands like ATI Testing, Board Vitals, ClickSafety, and FISDAP meant working inside multiple codebases and vendor ecosystems at once.
How we built
Testimonials
Julie
Ascend Learning
“To date he's been doing great. He has proactively jumped right in and leads the scrum ceremony facilitations and planning events with the teams. I have sincerely appreciated how willing he's been to learn and step into the role for prioritization and refinements. It's made it easier for me to focus on the TPM duties as I know the teams are in good hands with Verny and I have a good partner to collaborate with.“
Team structure
Client team
Andy
Dev Manager
Daily point of contact
Arun
Dev Manager
Daily point of contact
Darren
Dev Manager
Daily point of contact
Ben
Director Software Engineering
Daily point of contact
Chris
Director Technical Product Management
Daily point of contact
Craig
Director Software Engineering
Daily point of contact
Freddy
Sr. Manager Software Eng
Daily point of contact
Jackie
Product Senior Manager
Daily point of contact
Jason
Dev Manager
Daily point of contact
Jennifer
Product Manager
Daily point of contact
The client stakeholders at Ascend Learning were working closely with the team at First Factory
Agency team
12 x Product Owner
Production
30 x Full Stack Developer
Production
6 x Business Analyst
Production
1 x QA Engineer
Production
