About
FrankCrum has provided HR, payroll, and workers' compensation solutions since 1981. First Factory enhanced FrankCrum's NextGen Pay Central system and led the Worklio API integration for payroll processing, while supporting two Agile teams through backlog management and Scrum maturity coaching.
Challenge, approach, and impact
Payroll integrations and Scrum maturity, together
FrankCrum needed to integrate the Worklio API into its payroll processing systems and modernize its API architecture, while two Agile teams needed support reaching higher Scrum maturity to keep pace with ongoing HR and payroll product development.
How we built
Testimonials
Brian
FrankCrum
“I would like to take a moment to express my gratitude for your support during our team’s latest retrospective. Your performance as the program manager was recognized and well supported by the development team in the latest retrospective. The team appreciates your unceasing support and unyielding enthusiasm! Keep up the great work Diego!!!“
Team structure
Client team
Chris
CTO
Project stakeholder
Jay
Dev Manager
Daily point of contact
The client stakeholders at FrankCrum were working closely with the team at First Factory
Agency team
1 x QA Engineer
Production
1 x Project Manager
Production
1 x Business Analyst
Production
