About
A scalable e-commerce and mobile platform designed for Limes, enhancing the shopping experience for organic beauty and wellness products. It enables seamless product browsing, secure transactions, and MLM-based referral tracking. With multi-language support, real-time analytics, and personalized recommendations, the platform boosts customer engagement and expands global reach while promoting natural, high-quality products.
Challenge, approach, and impact
Lack of a centralized e-commerce platform for organic beauty products.
Designing an intuitive and scalable marketplace while maintaining Limes' organic and premium brand identity was a challenge. The platform needed to provide a seamless shopping experience while integrating MLM functionalities without complexity. Balancing performance, design, and functionality ensured both new and existing users could navigate effortlessly.
Complex MLM structure requiring precise commission tracking.
Understanding the intricate MLM model was critical, as even minor miscalculations could result in financial loss for agents. Developing a real-time commission tracking system that accounted for multiple hierarchical levels without errors was a significant challenge. Ensuring that payouts, bonuses, and ranks were accurately reflected required meticulous planning and testing.
Ensuring seamless referral and sponsorship hierarchy without revenue loss.
The MLM structure involved complex sponsorship relationships that needed to be preserved through every transaction. Designing a dynamic referral system that correctly attributed sales without manual intervention was a challenge. The solution had to be robust enough to prevent misallocations while allowing flexibility for agent movements within the hierarchy.
Multi-language support for global expansion.
Implementing multi-language support while ensuring content remained contextually accurate and culturally relevant was a challenge. The system needed to handle RTL (right-to-left) scripts and localized product catalogs without performance degradation. Maintaining seamless user experience across different regions while keeping the platform unified required deep localization strategies.
Real-time analytics for sales and performance tracking.
Processing vast amounts of MLM transaction data in real-time without causing slowdowns required a highly optimized database architecture. Designing dashboards that displayed relevant, actionable insights while avoiding information overload was a challenge. Ensuring data accuracy and synchronization across different agent levels required rigorous validation.
Secure transactions and streamlined order fulfillment.
Integrating multiple payment gateways while ensuring compliance with regional security standards was a significant challenge. The order fulfillment system had to synchronize with inventory management to prevent discrepancies. Designing a fraud detection mechanism to secure transactions while maintaining a smooth user experience required a balanced approach.
Enhancing user engagement with personalized recommendations.
Implementing AI-driven product recommendations without slowing down the platform was a technical challenge. The recommendation engine needed to consider user preferences, purchase history, and MLM rank while keeping responses instantaneous. Ensuring a balance between suggestive marketing and user trust was key to avoiding intrusive recommendations.
How we built
Testimonials
Marko S.
Limes
“The team understood our needs and delivered a platform that exceeded expectations. Sales and commission tracking are seamless, and the mobile app has greatly improved daily operations. We’ve seen clear growth in efficiency and revenue, which is exactly what we needed.“
Team structure
Client team
Marko S
Assistent Director
Project stakeholder
The client stakeholders at Limes were working closely with the team at Diligent Solutions
Agency team
1 x Team lead & Software Architect
Governance
2 x Backend Developer
Production
1 x Mobile Developer
Production
1 x Quality Assurance
Production
