About
Development of an intelligent booking engine for Click and Book Travel to streamline hotel reservation processes, real-time inventory management, and seamless payment processing.
Challenge, approach, and impact
Creating a unified booking experience across disparate properties
The hospitality industry is notorious for fragmented systems that hardly communicate well. We had to develop a platform using which inventory from multiple hotels could be aggregated, real-time availability could be managed, and bookings could be processed in an instant, while maintaining accurate synchronization across different property management systems. The solution had to eliminate problems of 'double bookings' and make current information available to all stakeholders
Integrating Complex Payment and Reservation Workflows
Financial transactions in the travel industry need rock-solid reliability. We built a comprehensive payment processing system that could manage deposits, full payments, cancellations, and refunds in several currencies. The platform had to comply with PCI standards while offering flexibility for different payment methods and booking policies, which varied by property and season.
Intelligent Availability Management
Hotels operate on razor-thin margins, and revenue management is critical. We developed a dynamic pricing and availability engine that could adjust rates based on demand, seasonal patterns, and occupancy levels. The system had to be smart enough to optimize revenue while remaining competitive in the market without constant manual intervention by the hotel staff.
Scalability for Peak Booking Periods
Booking patterns for travel are notoriously spiky, with quiet periods punctuated by intense booking surges during holidays and special events. Our infrastructure needed to handle such peaks elegantly, processing hundreds of concurrent bookings with no slowdowns or failures. The architecture had to scale elastically while maintaining consistent performance and data integrity
Real-Time Communication and Updates
Travelers expect immediate confirmation and updates at once. We implemented a notification system that would keep the guest informed throughout their journey: everything from confirmation upon booking to reminders to check-in, to post-stay follow-up. It needed to be such a reliable system that guests and hotel staff alike could rely on the information they received.
Robust Admin Tools for Hotel Operations
Hotel managers needed powerful tools to oversee their operations without technical expertise. We designed an administrative dashboard that would give them insights into bookings, revenue, guest patterns, and operational metrics. The interface needed to be intuitive enough for busy reception staff while offering the depth required for strategic decision-making.
How we built
Testimonials
Alex P.
Click and Book
“Boopro delivered far beyond our expectations. They transformed our fragmented booking processes into a unified, intelligent platform that works seamlessly across all our hotels. Real-time sync, flawless payments, and powerful admin tools drastically improved our operations. Their team was highly responsive, skilled, and proactive - this solution fundamentally elevated our business.“
Team structure
Client team
Sarah Wilson
Project stakeholder
Project stakeholder
David Miller
Project stakeholder
Project stakeholder
The client stakeholders were working closely with the team at Boopro Technology
Agency team
2 x FullStack developer
Production
1 x PM
Production
1 x UX UI Designer
Production
0 x Production
Production
