About
A local IPTV provider needed a scalable alternative to manual spreadsheets and fragmented systems. We built a secure, GDPR- and PCI-compliant self-service platform for subscription, billing, and payment management. In just 45 days, subscriptions rose by 30%, support workload dropped by 50%, and the system now scales to 10K+ user-no re-architecture required.
Challenge, approach, and impact
Manual workflows blocked growth
Subscription changes were handled via spreadsheets and emails, limiting scalability and increasing risk.
Lack of billing automation
Customers couldn’t manage renewals or payments, leading to high support ticket volume and user frustration.
Compliance risks with legacy setup
No enforcement of GDPR and PCI practices exposed sensitive data and created legal vulnerabilities.
Fragmented systems hurt user experience
Disjointed tools and outdated interfaces caused churn and poor customer satisfaction.
Unscalable infrastructure
The existing system couldn’t support modern user volumes without a complete rebuild.
Self-service subscription management
Users can register, update plans, cancel, or renew subscriptions without contacting support.
Integrated payment automation
Stripe, PayPal, and bank transfers support recurring and one-time payments with user-managed options.
Full GDPR & PCI compliance
Includes encrypted storage, tokenized payments, audit logging, and consent tracking.
Mobile-first responsive platform
Optimized for all screen sizes-delivers seamless UX without the need for native apps.
Admin dashboards for full control
Internal teams can manage users, billing, refunds, and monitor KPIs via secure backend tools.
How we built
Testimonials
Anonymous
Boopro Technology
“This project was a perfect example of how a small, focused team can deliver enterprise-grade results. From scalable architecture and payment automation to strict compliance enforcement, we built a platform that not only met the client’s immediate needs but also prepared them for long-term growth. It was a rewarding collaboration that pushed both our engineering and strategic capabilities.“
Team structure
Client team
Under NDA
Project Stakeholder
Project stakeholder
The client stakeholders were working closely with the team at Boopro Technology
Agency team
2 x Backend Developer
Production
1 x Frontend Developer
Production
1 x QA Engineeers
Production
1 x DevOps Engineer
Production
