About
For Lufthansa, we engineered a native iOS customer service app from the ground up, delivering real-time flight updates, multilingual chat, and seamless offline support. Leveraging modular microservices, secure authentication, and a localized UX, our solution achieved the #1 ranking among all Lufthansa apps on the App Store for five consecutive years, elevating traveler satisfaction and engagement.
Challenge, approach, and impact
Global, Real-Time Support
Ensuring reliable delivery of up-to-the-minute flight statuses, in-app multilingual messaging, and seamless offline access for millions of travelers worldwide—all while meeting stringent aviation security standards and maintaining sub-second performance under peak loads.
How we built
Testimonials
Christopher
OneCoworking
“Betastudio is a team of true professionals, and it was an absolute pleasure working with them. Throughout the project, the team consistently demonstrated a deep understanding of our requirements and worked diligently to ensure that our expectations were not only met, but exceeded.“
Thiemo
Lufthansa
“The collaboration entire team? We’ve been working together for over five years. That speaks for itself. Everyone always proves to be professional, flexible, innovative, and exceptionally proactive.“
Team structure
Client team
Thiemo
Project Lead
Project stakeholder
The client stakeholders at Lufthansa were working closely with the team at BetaStudio
Agency team
3 x iOS Developer
Production
