About

We provide web-based consulting regarding bugs, new features, and UX/UI. This has involved cross-browser testing and creating videos of errors we've found. Read more

CASE STUDY DETAILS

Under MNDA

SME

Houston, Texas, United States

Project work

1 - 5 people

Ongoing for 4 years

€20 - 50K

Agile

FOCUS AREA

Challenge, approach, and impact

The project aimed to elevate the reliability and user experience of an evolving software product. The primary goals were to debug new features, enhance the UX/UI, and extend support for multiple platforms. We at BetterQA took on the challenge, providing a comprehensive QA testing service that included cross-browser testing, bug issue identification, and insightful UX/UI feedback. We worked closely with the client's chief product officer and adapted our reporting methods to align with their internal prioritization process. Through our organized and accommodating workflow, the project succeeded in significantly reducing software bugs and improving the user experience, thereby contributing positively to the client's software releases.

Testimonials

Two blue lines

“Everything about BetterQA has been a boon to our operations, from their organized workflows to their deep insights into previously unidentified issues. The CEO of BetterQA turns the work around very quickly and is a source of energy in terms of bug fixes. As a result of their involvement, we've seen marked improvements in our software releases—with fewer bugs and a vastly better user experience. It's like they've given us a new lens through which to view our product's quality, and it's a view we like.“ Read more

Anonymous

Co-founder and Chief Product Officer at SME

VERIFIED

Two blue lines

“Everything about BetterQA has been a boon to our operations, from their organized workflows to their deep insights into previously unidentified issues. The CEO of BetterQA turns the work around very quickly and is a source of energy in terms of bug fixes. As a result of their involvement, we've seen marked improvements in our software releases—with fewer bugs and a vastly better user experience. It's like they've given us a new lens through which to view our product's quality, and it's a view we like.“ Read more

Anonymous

Co-founder and Chief Product Officer at SME

VERIFIED

Two blue lines

“Everything about BetterQA has been a boon to our operations, from their organized workflows to their deep insights into previously unidentified issues. The CEO of BetterQA turns the work around very quickly and is a source of energy in terms of bug fixes. As a result of their involvement, we've seen marked improvements in our software releases—with fewer bugs and a vastly better user experience. It's like they've given us a new lens through which to view our product's quality, and it's a view we like.“ Read more

Anonymous

Co-founder and Chief Product Officer at SME

VERIFIED

Two blue lines

“Everything about BetterQA has been a boon to our operations, from their organized workflows to their deep insights into previously unidentified issues. The CEO of BetterQA turns the work around very quickly and is a source of energy in terms of bug fixes. As a result of their involvement, we've seen marked improvements in our software releases—with fewer bugs and a vastly better user experience. It's like they've given us a new lens through which to view our product's quality, and it's a view we like.“ Read more

Anonymous

Co-founder and Chief Product Officer at SME

VERIFIED

Two blue lines

“Everything about BetterQA has been a boon to our operations, from their organized workflows to their deep insights into previously unidentified issues. The CEO of BetterQA turns the work around very quickly and is a source of energy in terms of bug fixes. As a result of their involvement, we've seen marked improvements in our software releases—with fewer bugs and a vastly better user experience. It's like they've given us a new lens through which to view our product's quality, and it's a view we like.“ Read more

Anonymous

Co-founder and Chief Product Officer at SME

VERIFIED

Two blue lines

“Everything about BetterQA has been a boon to our operations, from their organized workflows to their deep insights into previously unidentified issues. The CEO of BetterQA turns the work around very quickly and is a source of energy in terms of bug fixes. As a result of their involvement, we've seen marked improvements in our software releases—with fewer bugs and a vastly better user experience. It's like they've given us a new lens through which to view our product's quality, and it's a view we like.“ Read more

Anonymous

Co-founder and Chief Product Officer at SME

VERIFIED

Team Structure

Client Team

Project stakeholder

*****

Co-founder and Chief Product Officer

***** *****

The client stakeholders worked closely with the team at Better Quality Assurance

Client logo

Vendor Team

Production

2 x QA Engineers

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