Software QA & UX/UI for Healthcare Company
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About
We provide web-based consulting regarding bugs, new features, and UX/UI. This has involved cross-browser testing and creating videos of errors we've found. Read more
CASE STUDY DETAILS
Under MNDA
SME
Houston, Texas, United States
Project work
1 - 5 people
Ongoing for 4 years
€20 - 50K
Agile
FOCUS AREA
Challenge, approach, and impact
The project aimed to elevate the reliability and user experience of an evolving software product. The primary goals were to debug new features, enhance the UX/UI, and extend support for multiple platforms. We at BetterQA took on the challenge, providing a comprehensive QA testing service that included cross-browser testing, bug issue identification, and insightful UX/UI feedback. We worked closely with the client's chief product officer and adapted our reporting methods to align with their internal prioritization process. Through our organized and accommodating workflow, the project succeeded in significantly reducing software bugs and improving the user experience, thereby contributing positively to the client's software releases.
Testimonials
“Everything about BetterQA has been a boon to our operations, from their organized workflows to their deep insights into previously unidentified issues. The CEO of BetterQA turns the work around very quickly and is a source of energy in terms of bug fixes. As a result of their involvement, we've seen marked improvements in our software releases—with fewer bugs and a vastly better user experience. It's like they've given us a new lens through which to view our product's quality, and it's a view we like.“ Read more
Anonymous
Co-founder and Chief Product Officer at SME
VERIFIED
“Everything about BetterQA has been a boon to our operations, from their organized workflows to their deep insights into previously unidentified issues. The CEO of BetterQA turns the work around very quickly and is a source of energy in terms of bug fixes. As a result of their involvement, we've seen marked improvements in our software releases—with fewer bugs and a vastly better user experience. It's like they've given us a new lens through which to view our product's quality, and it's a view we like.“ Read more
Anonymous
Co-founder and Chief Product Officer at SME
VERIFIED
“Everything about BetterQA has been a boon to our operations, from their organized workflows to their deep insights into previously unidentified issues. The CEO of BetterQA turns the work around very quickly and is a source of energy in terms of bug fixes. As a result of their involvement, we've seen marked improvements in our software releases—with fewer bugs and a vastly better user experience. It's like they've given us a new lens through which to view our product's quality, and it's a view we like.“ Read more
Anonymous
Co-founder and Chief Product Officer at SME
VERIFIED
“Everything about BetterQA has been a boon to our operations, from their organized workflows to their deep insights into previously unidentified issues. The CEO of BetterQA turns the work around very quickly and is a source of energy in terms of bug fixes. As a result of their involvement, we've seen marked improvements in our software releases—with fewer bugs and a vastly better user experience. It's like they've given us a new lens through which to view our product's quality, and it's a view we like.“ Read more
Anonymous
Co-founder and Chief Product Officer at SME
VERIFIED
“Everything about BetterQA has been a boon to our operations, from their organized workflows to their deep insights into previously unidentified issues. The CEO of BetterQA turns the work around very quickly and is a source of energy in terms of bug fixes. As a result of their involvement, we've seen marked improvements in our software releases—with fewer bugs and a vastly better user experience. It's like they've given us a new lens through which to view our product's quality, and it's a view we like.“ Read more
Anonymous
Co-founder and Chief Product Officer at SME
VERIFIED
“Everything about BetterQA has been a boon to our operations, from their organized workflows to their deep insights into previously unidentified issues. The CEO of BetterQA turns the work around very quickly and is a source of energy in terms of bug fixes. As a result of their involvement, we've seen marked improvements in our software releases—with fewer bugs and a vastly better user experience. It's like they've given us a new lens through which to view our product's quality, and it's a view we like.“ Read more
Anonymous
Co-founder and Chief Product Officer at SME
VERIFIED
Team Structure
Client Team
Project stakeholder
Co-founder and Chief Product Officer
***** *****
The client stakeholders worked closely with the team at Better Quality Assurance
Agency Team
Production
2 x QA Engineers
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