Application Testing for Software Company
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About
We partnered with a UK-based Software Company to enhance the quality and performance of their mobile application. Leveraging a multi-faceted testing strategy, our 2-5 member team performed functional, usability, and compatibility testing across diverse devices and OS. Our client observed a significant improvement in app stability and user ratings. Read more
CASE STUDY DETAILS
Under MNDA
Agency
-, United States
Project work
1 - 5 people
Ongoing for 1 years
€20 - 50K
Agile
FOCUS AREA
Challenge, approach, and impact
Elevating Mobile App Quality: The Challenge and Scope of BetterQA's Engagement with a UK-Based SaaS Company
The primary challenge was to ensure the quality, performance, and user experience of our client's mobile application. As a key player in the SaaS industry, the client was facing a competitive market where an app's quality directly impacts user retention and overall business success. They needed a QA partner who could dig deep into technical details, uncover critical issues, and offer actionable insights for improvement.
Testimonials
“BetterQA was in charge of executing a well-rounded testing strategy for our mobile application. The team engaged in thorough functional testing, usability testing, and compatibility testing across a wide range of devices and operating systems. They also undertook regression testing to ensure the app's sustained stability and compatibility with forthcoming updates. Their services also included extensive bug reports, performance evaluations, and suggestions for improvements. Due to BetterQA's commendable efforts, our mobile application's performance received a significant boost. They successfully pinpointed and rectified crucial issues, leading to increased stability and an enhanced user experience. We witnessed an improvement in user feedback, with a discernible decrease in negative reviews and a rise in positive ratings on app stores. BetterQA's project was excellent. They set clear timelines and adhered to it strictly. They provided deliverables on time and often ahead of schedule. Their communication was seamless, proactive and efficient and if there were ever adjustments required, they were quick to pivot and adjust to our needs. Their dedication to our project helped to provide a quality and reliable product to our end users. What we found most impressive about BetterQA is their team spirit and ability to work efficiently under pressure. They were customer focused and highly professional. “ Read more
Anonymous
CEO at Agency
VERIFIED
“BetterQA was in charge of executing a well-rounded testing strategy for our mobile application. The team engaged in thorough functional testing, usability testing, and compatibility testing across a wide range of devices and operating systems. They also undertook regression testing to ensure the app's sustained stability and compatibility with forthcoming updates. Their services also included extensive bug reports, performance evaluations, and suggestions for improvements. Due to BetterQA's commendable efforts, our mobile application's performance received a significant boost. They successfully pinpointed and rectified crucial issues, leading to increased stability and an enhanced user experience. We witnessed an improvement in user feedback, with a discernible decrease in negative reviews and a rise in positive ratings on app stores. BetterQA's project was excellent. They set clear timelines and adhered to it strictly. They provided deliverables on time and often ahead of schedule. Their communication was seamless, proactive and efficient and if there were ever adjustments required, they were quick to pivot and adjust to our needs. Their dedication to our project helped to provide a quality and reliable product to our end users. What we found most impressive about BetterQA is their team spirit and ability to work efficiently under pressure. They were customer focused and highly professional. “ Read more
Anonymous
CEO at Agency
VERIFIED
“BetterQA was in charge of executing a well-rounded testing strategy for our mobile application. The team engaged in thorough functional testing, usability testing, and compatibility testing across a wide range of devices and operating systems. They also undertook regression testing to ensure the app's sustained stability and compatibility with forthcoming updates. Their services also included extensive bug reports, performance evaluations, and suggestions for improvements. Due to BetterQA's commendable efforts, our mobile application's performance received a significant boost. They successfully pinpointed and rectified crucial issues, leading to increased stability and an enhanced user experience. We witnessed an improvement in user feedback, with a discernible decrease in negative reviews and a rise in positive ratings on app stores. BetterQA's project was excellent. They set clear timelines and adhered to it strictly. They provided deliverables on time and often ahead of schedule. Their communication was seamless, proactive and efficient and if there were ever adjustments required, they were quick to pivot and adjust to our needs. Their dedication to our project helped to provide a quality and reliable product to our end users. What we found most impressive about BetterQA is their team spirit and ability to work efficiently under pressure. They were customer focused and highly professional. “ Read more
Anonymous
CEO at Agency
VERIFIED
“BetterQA was in charge of executing a well-rounded testing strategy for our mobile application. The team engaged in thorough functional testing, usability testing, and compatibility testing across a wide range of devices and operating systems. They also undertook regression testing to ensure the app's sustained stability and compatibility with forthcoming updates. Their services also included extensive bug reports, performance evaluations, and suggestions for improvements. Due to BetterQA's commendable efforts, our mobile application's performance received a significant boost. They successfully pinpointed and rectified crucial issues, leading to increased stability and an enhanced user experience. We witnessed an improvement in user feedback, with a discernible decrease in negative reviews and a rise in positive ratings on app stores. BetterQA's project was excellent. They set clear timelines and adhered to it strictly. They provided deliverables on time and often ahead of schedule. Their communication was seamless, proactive and efficient and if there were ever adjustments required, they were quick to pivot and adjust to our needs. Their dedication to our project helped to provide a quality and reliable product to our end users. What we found most impressive about BetterQA is their team spirit and ability to work efficiently under pressure. They were customer focused and highly professional. “ Read more
Anonymous
CEO at Agency
VERIFIED
“BetterQA was in charge of executing a well-rounded testing strategy for our mobile application. The team engaged in thorough functional testing, usability testing, and compatibility testing across a wide range of devices and operating systems. They also undertook regression testing to ensure the app's sustained stability and compatibility with forthcoming updates. Their services also included extensive bug reports, performance evaluations, and suggestions for improvements. Due to BetterQA's commendable efforts, our mobile application's performance received a significant boost. They successfully pinpointed and rectified crucial issues, leading to increased stability and an enhanced user experience. We witnessed an improvement in user feedback, with a discernible decrease in negative reviews and a rise in positive ratings on app stores. BetterQA's project was excellent. They set clear timelines and adhered to it strictly. They provided deliverables on time and often ahead of schedule. Their communication was seamless, proactive and efficient and if there were ever adjustments required, they were quick to pivot and adjust to our needs. Their dedication to our project helped to provide a quality and reliable product to our end users. What we found most impressive about BetterQA is their team spirit and ability to work efficiently under pressure. They were customer focused and highly professional. “ Read more
Anonymous
CEO at Agency
VERIFIED
“BetterQA was in charge of executing a well-rounded testing strategy for our mobile application. The team engaged in thorough functional testing, usability testing, and compatibility testing across a wide range of devices and operating systems. They also undertook regression testing to ensure the app's sustained stability and compatibility with forthcoming updates. Their services also included extensive bug reports, performance evaluations, and suggestions for improvements. Due to BetterQA's commendable efforts, our mobile application's performance received a significant boost. They successfully pinpointed and rectified crucial issues, leading to increased stability and an enhanced user experience. We witnessed an improvement in user feedback, with a discernible decrease in negative reviews and a rise in positive ratings on app stores. BetterQA's project was excellent. They set clear timelines and adhered to it strictly. They provided deliverables on time and often ahead of schedule. Their communication was seamless, proactive and efficient and if there were ever adjustments required, they were quick to pivot and adjust to our needs. Their dedication to our project helped to provide a quality and reliable product to our end users. What we found most impressive about BetterQA is their team spirit and ability to work efficiently under pressure. They were customer focused and highly professional. “ Read more
Anonymous
CEO at Agency
VERIFIED
Team Structure
Client Team
Project stakeholder
CEO
***** *****
The client stakeholders worked closely with the team at Better Quality Assurance
Agency Team
Production
1 x QA Engineer
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