App Testing for Software Company
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About
We support the development of an online whiteboard app by testing the frontend. We use videos and detailed explanations to explain bugs and report them using Azure DevOps. Read more
CASE STUDY DETAILS
Under MNDA
SME
-, Switzerland
Project work
1 - 5 people
Ongoing for 3 years
€50 - 250K
Agile
FOCUS AREA
Challenge, approach, and impact
Challenge and Scope of the Project
Challenge:
BetterQA partnered with a software company to enhance the quality of their online whiteboard platform, which had undergone a UI redesign. The challenge was to thoroughly test the frontend of the platform and minimize the occurrence of bugs and issues.
Scope:
The project involved:
-Conducting comprehensive testing of the online whiteboard application.
-Identifying and documenting bugs across different platforms and browsers.
-Reporting bugs to the client's Azure DevOps system through videos and explanations.
This testing aimed to ensure a seamless user experience and a bug-free platform. The engagement began in April 2020 and continues.
Outcome:
BetterQA's professional testing services significantly contributed to the successful relaunch of the online whiteboard platform. Their expertise and thorough bug tracking improved the platform's quality and readiness for launch. Effective communication and commitment to quality assurance were key factors in this successful collaboration.
Testimonials
“They have a holistic testing approach and are good at finding bugs. BetterQA has played a crucial role in our project, ensuring the success of our platform. Thanks to the exceptional quality of their work, our platform is now live and running smoothly. Throughout our engagement, BetterQA has demonstrated the highest level of professionalism, clear communication, and politeness. They have not only met but exceeded our expectations. Their commitment to providing valuable feedback and their expertise in identifying and addressing issues have been instrumental in achieving our goals. Overall, we are highly satisfied with our partnership with BetterQA. They have become an integral part of our team, and we look forward to continuing to work together to further improve our platform.“ Read more
Anonymous
COO at SME
VERIFIED
“They have a holistic testing approach and are good at finding bugs. BetterQA has played a crucial role in our project, ensuring the success of our platform. Thanks to the exceptional quality of their work, our platform is now live and running smoothly. Throughout our engagement, BetterQA has demonstrated the highest level of professionalism, clear communication, and politeness. They have not only met but exceeded our expectations. Their commitment to providing valuable feedback and their expertise in identifying and addressing issues have been instrumental in achieving our goals. Overall, we are highly satisfied with our partnership with BetterQA. They have become an integral part of our team, and we look forward to continuing to work together to further improve our platform.“ Read more
Anonymous
COO at SME
VERIFIED
“They have a holistic testing approach and are good at finding bugs. BetterQA has played a crucial role in our project, ensuring the success of our platform. Thanks to the exceptional quality of their work, our platform is now live and running smoothly. Throughout our engagement, BetterQA has demonstrated the highest level of professionalism, clear communication, and politeness. They have not only met but exceeded our expectations. Their commitment to providing valuable feedback and their expertise in identifying and addressing issues have been instrumental in achieving our goals. Overall, we are highly satisfied with our partnership with BetterQA. They have become an integral part of our team, and we look forward to continuing to work together to further improve our platform.“ Read more
Anonymous
COO at SME
VERIFIED
“They have a holistic testing approach and are good at finding bugs. BetterQA has played a crucial role in our project, ensuring the success of our platform. Thanks to the exceptional quality of their work, our platform is now live and running smoothly. Throughout our engagement, BetterQA has demonstrated the highest level of professionalism, clear communication, and politeness. They have not only met but exceeded our expectations. Their commitment to providing valuable feedback and their expertise in identifying and addressing issues have been instrumental in achieving our goals. Overall, we are highly satisfied with our partnership with BetterQA. They have become an integral part of our team, and we look forward to continuing to work together to further improve our platform.“ Read more
Anonymous
COO at SME
VERIFIED
“They have a holistic testing approach and are good at finding bugs. BetterQA has played a crucial role in our project, ensuring the success of our platform. Thanks to the exceptional quality of their work, our platform is now live and running smoothly. Throughout our engagement, BetterQA has demonstrated the highest level of professionalism, clear communication, and politeness. They have not only met but exceeded our expectations. Their commitment to providing valuable feedback and their expertise in identifying and addressing issues have been instrumental in achieving our goals. Overall, we are highly satisfied with our partnership with BetterQA. They have become an integral part of our team, and we look forward to continuing to work together to further improve our platform.“ Read more
Anonymous
COO at SME
VERIFIED
“They have a holistic testing approach and are good at finding bugs. BetterQA has played a crucial role in our project, ensuring the success of our platform. Thanks to the exceptional quality of their work, our platform is now live and running smoothly. Throughout our engagement, BetterQA has demonstrated the highest level of professionalism, clear communication, and politeness. They have not only met but exceeded our expectations. Their commitment to providing valuable feedback and their expertise in identifying and addressing issues have been instrumental in achieving our goals. Overall, we are highly satisfied with our partnership with BetterQA. They have become an integral part of our team, and we look forward to continuing to work together to further improve our platform.“ Read more
Anonymous
COO at SME
VERIFIED
Team Structure
Client Team
Project stakeholder
COO
***** *****
The client stakeholders worked closely with the team at Better Quality Assurance
Agency Team
Production
2 x QA Engineers
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