App Testing for Software Testing Automation Platform
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About
An early-stage software test automation platform enlisted BetterQA to rigorously test its features and improve user experience. We started with high-level documentation, user scenarios, and product videos provided by the client. Our team conducted an exhaustive analysis of all screens and features, pinpointing performance issues and suggesting UX enhancements. Read more
CASE STUDY DETAILS
Under MNDA
SME
Austin, Texas, United States
Project work
1 - 5 people
6 - 9 Months
<20K
Agile
FOCUS AREA
Challenge, approach, and impact
Elevating a Nascent Software Test Automation Platform
When we were brought on board to work with an early-stage software test automation platform, the stakes were high. The client was gearing up for an important year-end release, and they needed a thoroughly tested, highly reliable product to hit the market. With limited documentation and initial user scenarios, we had a tight timeline to provide a comprehensive QA analysis that could genuinely elevate the platform's quality. The challenge wasn't just about identifying issues; it was about offering constructive feedback that could be turned into actionable improvements—in UI, UX, documentation, and performance—all while racing against the clock for a year-end release.
Testimonials
“Based on feedback provided by BetterQA, we fixed UI issues, improved UX, created better documentation and videos explaining the product, and improved the performance of the product. BetterQA team members were on-time for delivering work. We had to make an important release by end of the year 2022 and BetterQA team members were able to complete testing and provide report to us. Clear communication and a collaborative approach stood out well while working with BetterQA. It seemed like they are owning a product and provided very constructive feedback. I hope they also get into other types of testing such as load testing and web app security testing.“ Read more
***** *****
CEO at SME
VERIFIED
“Based on feedback provided by BetterQA, we fixed UI issues, improved UX, created better documentation and videos explaining the product, and improved the performance of the product. BetterQA team members were on-time for delivering work. We had to make an important release by end of the year 2022 and BetterQA team members were able to complete testing and provide report to us. Clear communication and a collaborative approach stood out well while working with BetterQA. It seemed like they are owning a product and provided very constructive feedback. I hope they also get into other types of testing such as load testing and web app security testing.“ Read more
***** *****
CEO at SME
VERIFIED
“Based on feedback provided by BetterQA, we fixed UI issues, improved UX, created better documentation and videos explaining the product, and improved the performance of the product. BetterQA team members were on-time for delivering work. We had to make an important release by end of the year 2022 and BetterQA team members were able to complete testing and provide report to us. Clear communication and a collaborative approach stood out well while working with BetterQA. It seemed like they are owning a product and provided very constructive feedback. I hope they also get into other types of testing such as load testing and web app security testing.“ Read more
***** *****
CEO at SME
VERIFIED
“Based on feedback provided by BetterQA, we fixed UI issues, improved UX, created better documentation and videos explaining the product, and improved the performance of the product. BetterQA team members were on-time for delivering work. We had to make an important release by end of the year 2022 and BetterQA team members were able to complete testing and provide report to us. Clear communication and a collaborative approach stood out well while working with BetterQA. It seemed like they are owning a product and provided very constructive feedback. I hope they also get into other types of testing such as load testing and web app security testing.“ Read more
***** *****
CEO at SME
VERIFIED
“Based on feedback provided by BetterQA, we fixed UI issues, improved UX, created better documentation and videos explaining the product, and improved the performance of the product. BetterQA team members were on-time for delivering work. We had to make an important release by end of the year 2022 and BetterQA team members were able to complete testing and provide report to us. Clear communication and a collaborative approach stood out well while working with BetterQA. It seemed like they are owning a product and provided very constructive feedback. I hope they also get into other types of testing such as load testing and web app security testing.“ Read more
***** *****
CEO at SME
VERIFIED
“Based on feedback provided by BetterQA, we fixed UI issues, improved UX, created better documentation and videos explaining the product, and improved the performance of the product. BetterQA team members were on-time for delivering work. We had to make an important release by end of the year 2022 and BetterQA team members were able to complete testing and provide report to us. Clear communication and a collaborative approach stood out well while working with BetterQA. It seemed like they are owning a product and provided very constructive feedback. I hope they also get into other types of testing such as load testing and web app security testing.“ Read more
***** *****
CEO at SME
VERIFIED
Team Structure
Client Team
Project stakeholder
CEO
***** *****
The client stakeholders worked closely with the team at Better Quality Assurance
Vendor Team
Production
1 x QA Engineer
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