Challenge, approach, and impact

• About

  Ontapp is an in-venue order management product for hospitality businesses.

  Both easy to use for customers and employees and beautifully engineered to work leanly, Ontapp creates smoother workflows in any restaurant, bar or cafe it is implemented in.

• Challenge

  The product idea started as a solution to reduce drink ordering time and to make the whole process a bit simpler for clients.

  Due to the coronavirus pandemic, the focus of the app broadened, leading to more sophisticated objectives:

  • to create a tool for venues that enables customers to order food and drinks quickly and efficiently,

  • at the same time, to help the business staff provide great service and reduce their need to prolonged personal contact with a large number of people.