Web Selling Experience
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About
In the wake of the Covid pandemic, the world witnessed a seismic shift in the way businesses operate. Even renowned luxury brands had to adapt swiftly to the changing landscape. The quest to sell diamonds online became a top priority as traditional avenues were temporarily inaccessible. Read more
CASE STUDY DETAILS
Under MNDA
Enterprise/Corporation
New York, United States
Project work
6 - 10 people
6 - 9 Months
€250 - 1M
Scrum
FOCUS AREA
Challenge, approach, and impact
Navigating the Digital Shift: High-Stakes Challenge
Transitioning to luxury retail to a secure, engaging online platform while preserving brand exclusivity and customer trust.
Seamless Integration: Crafting the Online Jewel
Merging advanced e-commerce technology with existing systems without disrupting the elite customer service.
Diamonds in the Data: Safeguarding Privacy
Implementing robust cybersecurity measures to protect customer data.
Engagement in the Age of Isolation: Building Community
Creating engaging online experiences to foster brand loyalty and community among clientele during the pandemic.
Testimonials
“Our transition has been nothing short of remarkable. As a long-time admirer of their exquisite collections, I was impressed by how they managed to bring the sophistication and personal touch of in-store shopping to my screen. The ease of navigation, the detailed product information, and the virtual consultations made the entire experience feel bespoke and secure. “ Read more
Anonymous
Director Of Retail Excellence at Enterprise/Corporation
VERIFIED
“Our transition has been nothing short of remarkable. As a long-time admirer of their exquisite collections, I was impressed by how they managed to bring the sophistication and personal touch of in-store shopping to my screen. The ease of navigation, the detailed product information, and the virtual consultations made the entire experience feel bespoke and secure. “ Read more
Anonymous
Director Of Retail Excellence at Enterprise/Corporation
VERIFIED
“Our transition has been nothing short of remarkable. As a long-time admirer of their exquisite collections, I was impressed by how they managed to bring the sophistication and personal touch of in-store shopping to my screen. The ease of navigation, the detailed product information, and the virtual consultations made the entire experience feel bespoke and secure. “ Read more
Anonymous
Director Of Retail Excellence at Enterprise/Corporation
VERIFIED
“Our transition has been nothing short of remarkable. As a long-time admirer of their exquisite collections, I was impressed by how they managed to bring the sophistication and personal touch of in-store shopping to my screen. The ease of navigation, the detailed product information, and the virtual consultations made the entire experience feel bespoke and secure. “ Read more
Anonymous
Director Of Retail Excellence at Enterprise/Corporation
VERIFIED
“Our transition has been nothing short of remarkable. As a long-time admirer of their exquisite collections, I was impressed by how they managed to bring the sophistication and personal touch of in-store shopping to my screen. The ease of navigation, the detailed product information, and the virtual consultations made the entire experience feel bespoke and secure. “ Read more
Anonymous
Director Of Retail Excellence at Enterprise/Corporation
VERIFIED
“Our transition has been nothing short of remarkable. As a long-time admirer of their exquisite collections, I was impressed by how they managed to bring the sophistication and personal touch of in-store shopping to my screen. The ease of navigation, the detailed product information, and the virtual consultations made the entire experience feel bespoke and secure. “ Read more
Anonymous
Director Of Retail Excellence at Enterprise/Corporation
VERIFIED
Team Structure
Client Team
Project stakeholder
Director Of Retail Excellence
Daily point of contact
IT Manager & Product Owner
***** *****
Daily point of contact
Creative Director
***** *****
Project stakeholder
VP of IT
***** *****
The client stakeholders worked closely with the team at HiGroup
Vendor Team
Production
1 x CTO
Production
2 x Backend Developer
Production
1 x UX/UI designer
Production
1 x Product Manager
Production
1 x Frontend Developer
Governance
1 x CEO
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